cannot get past welcome screen after windows vista update

Solution
How many updates are there? Vista is notorious for this. If it's a reasonably low number like 10, try methodically just doing 1 at a time (slow and painful I know) until the problem re-occurs knowing which is which and that you can always do another restore. After this, complete all updates without the one causing issue and create a new restore point so you don't have to do the other ones again and leave the bad update alone and contact microsoft about this. Glad you are back up and running but it's useful to know what exactly is causing the problem. Please keep me posted!

jnewegger23

Distinguished
In safe mode right click on my computer and click properties. Click system protection and do a system restore (the most current one). It will probably boot again successfully into safe mode. After this, reboot one more time in normal mode and please update.
 

izzyp

Reputable
Apr 30, 2014
5
0
4,510


I did a restore and it did work. I'm pretty sure it's a bad windows update but don't know which one it is.
 

izzyp

Reputable
Apr 30, 2014
5
0
4,510


 

jnewegger23

Distinguished
How many updates are there? Vista is notorious for this. If it's a reasonably low number like 10, try methodically just doing 1 at a time (slow and painful I know) until the problem re-occurs knowing which is which and that you can always do another restore. After this, complete all updates without the one causing issue and create a new restore point so you don't have to do the other ones again and leave the bad update alone and contact microsoft about this. Glad you are back up and running but it's useful to know what exactly is causing the problem. Please keep me posted!
 
Solution