installing new hard drive in Inspiron 1720

divhesd

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Apr 30, 2014
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I have bought a new hard drive and followed the instructions supplied by dell to re install the op system you have to first put in the disc for dell media centre and this prepares the hard drive by installing partitions then you put in the disc for the op system it starts up ok and goes through the motions of installing drivers etc then it goes to finishing install there is a progression bar that moves across the screen then stops about 3/4 of the way across and then does no more am I missing out something like pre formatting the hard drive?
 

divhesd

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Hi I did not time it it but it was at the least half an hour and I tried at least three times, the screen went black with just the mouse cursor showing.
 

Combatmed1

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Sep 17, 2013
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You will need to install the Sata Driver. On one of the setup screens is an option to install drivers on the lower right side of the screen. Choose this option and put the Dell Driver disk in. The driver it is looking to install is the Intel Matrix Storage Driver. If you need to download this driver and put it on a disk you can click the title below.

Another way to complete the install without first installing the driver is to change the bios setting to ATA. To do this restart the system and press F2 to enter setup. Once there you can TAB down to Onboard Devices and hit Enter. Then tab down to SATA Operation. You will then see at the top of the screen on the right side ATA and AHCI. Change this to ATA. Save the changes and exit out. Once the system restarts you should be able to complete the install. After the install and you have loaded the drivers you will need to go back into the bios and change the setting back to AHCI.
 

divhesd

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divhesd

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thank you for taking the time out to reply to my problem. A friend of mine is doing the replacement hard drive for me as I am not good at messing with computers he said that he doesn't think this will work as the computer is already a Sata and should put the drivers in from the installation disc he think it is the master boot record that is missing, but we will give your suggestion a go and see if it works. thank you
 

divhesd

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