Computer randomly freezes and requires a manual restart.

darklink987 · May 1, 2014

Hi! my gaming computer I have had for about 2 years now, has had a persistent problem of randomly freezing and requiring a manual restart. I am unable to open up the task manager, Ctrl + Alt + Delete or move my mouse or press any buttons. It seems to happen randomly, no matter what I am doing. I have also been noticing a degrade in my pc's power, as when I first had it made, it could play a game, borderlands 2 for example on max graphics, but now it will only play on medium - high. I am not too good with these sorts of things, I don't want to bomb out and take it to a computer store and have them fix it for a high price, and I would much prefer have it fixed myself.

Here are my Specs.

Gigabyte GA-Z77X-D3H mainboard
Intel i7-3770 Core i7 Processor, 3.4GHz, LGA1155,
Kingston KVR1333D3N9/8G 8GB 1333MHz DDR3
Corsair 120GB Force Series 3 SSD
BIOS: BIOS Date: 05/31/12 09:23:39 Ver: 04.06.05
Wstern Digital WD2002FAEX BLACK, 2TB,7200RPM,SATA3,
AMD Radeon HD 7700 Series
Microsoft Windows 7 Home Premium 64Bit
Thermaltake ISGC200 CPU Fan for LGA775&AM2+, LGA1156
Thermaltake Litepower 500w

Guest · May 1, 2014

Random freezing may be the result of the PSU not giving enough power, your cpu is overheating too much, Windows 7 cant read its system files because they cant be read or corrupt (Maybe hard disk fail) or RAM corruption.

Would you install HWMonitor and give us a screenshot?

Note: Sometimes a Windows 7 freeze is considered a bluescreen of death but the system is having a big problem that it even prevented it from reaching the bluescreen.

darklink987 · May 24, 2014

Sorry for the really long awaited reply! but I have been busy. I installed HWMonitor and here is the screenshot

A place down the road has PSU's on sale so it might be a good time to replace mine.

Guest · May 25, 2014

Why is your SSD overheating that much? It might get damaged, 128C is really really high.

Do you have Windows installed on the SSD or the HDD?

Your CPU and GPU temps are fine, your PSU is not bad either.

It might also be a corrupt RAM stick. Do you know how to run Memtest?

http://www.tomshardware.com/faq/id-1906201/test-memory-memtest.html

Also, would you please tell me what AMD HD Radeon driver version you are using? As some versions caused my computer to crash (BSOD). Take a look at this thread:

http://www.tomshardware.com/forum/id-2138552/amd-gpu-drivers-v14-blue-screen-death.html

darklink987 · May 28, 2014

Ok, I reinstalled windows and my motherboard and video drivers, and so far it hasn't crashed. I have left my PC on for 8+ and usually it would crash. But so far no crashes. Windows is installed on my SSD, I check HWMonitor on my new install and its still 128C. Is there any effective way to reduce that heat? My display driver version is 8.932.5.0
I will run Memtest this weekend as I don't really have that much spare time at the moment.

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Computer randomly freezes and requires a manual restart.

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