Nvidia GeForce GTX 690 - Component Broken Off

Spizzy

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Apr 30, 2011
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I purchased a GTX 690 off eBay (I considered the implications of this for hours but still ended up doing it in the end). When I recieved the card I inspected it for any visual defects - which I found.

The card appears to be missing a component, one that was definitely there previously. Looks like a surface transistor, resistor or something on those lines... Not necessarily a capacitor, but please correct me if I'm wrong. (see below)

2qw0vgk.jpg


I have the card in my PC currently working perfectly fine, stress tested with several games and benchmark applications (I tend not to use FurMark anymore due to the power restrictions). My questions is, do you think it will last?

I've searched all over the internet, and it's clearly the case that if it is a capacitor then chances are the card is not going to last a reasonable amount of time. But since its near the PCI-E bridge/port I doubt it is one. So... Any ideas would be greatly appreciated! :)

Edit: Also, there is no warranty. The card appears to have been manufactured by ASUS (thanks GPU-Z) but there is no serial number/sticker to prove this and no original packaging... It has an original Nvidia serial number but this is invalid and not usable on their website for warranty registration.

It pains me to know that people can mistreat a £900 GPU to such an extent. T_T
 
Solution
OK then send it back if you can. But the seller will probably say if it works, then you've bought it.

You'd need to prove it either doesn't work or it doesn't work properly. Maybe you need to stress test it eg Fuirmark, Kombustor, Unigine Heaven etc
You sure its not just on the other side of the pcb. See the other spots nearby.

You could send it to the manufacturer for a non warranty ram if you want. If there's nothing wronmg with it you just pay 2 way shiiping and testing fees and have to wait maybe 2 months to get it back.

Otherwise, seeing its working, you could just leave it to see if it actually does develop a problem then rma it.

Me - I think you're just a worry wart.
 

Spizzy

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Apr 30, 2011
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The component has clearly been broken off the board, it is definitely not on the other side of the PCB. Other locations clearly have either been remapped or had design changes, but in this instance a component was originally there.

The manufacturer appears to be ASUS, and ASUS do not do in warranty or out of warranty repairs in the event that the serial number is no longer intact or is missing. Since this is the case the options of doing either an in warranty or out of warranty repair are not applicable.
See here: https://www.asus.com/uk/support/Article/568/#Goto09

The component clearly had a purpose as a manufacturer will not include things 'just for show'. It may have been to offset a particular current or voltage or it could have been there for redundancy purposes, either way the longevity of the device may have been affected. There are many other instances of this happening on the internet and in several of these cases other components on the PCB have been affected, most likely because they will be having to compensate for the lack of the missing component.

Considering you're a 'Motherboard Expert' I'm surprised you've come to the conclusion that I'm a 'worry wart' considering the board is clearly damaged. Sure, it doesn't appear to be affecting the functionality of the device now but there is no sufficient evidence to say that it wont fail a few weeks or so down the line.

Thank you for the reply anyway.

Edit: I intend to decide on whether or not to return the device to the seller on eBay, that is what this thread is specifically for. Since you get a set amount of time to report a fault or problem, I do not have the luxury to wait for the device to fail.
 
OK then send it back if you can. But the seller will probably say if it works, then you've bought it.

You'd need to prove it either doesn't work or it doesn't work properly. Maybe you need to stress test it eg Fuirmark, Kombustor, Unigine Heaven etc
 
Solution