Need recovery help BADLY!!!

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Xtreme Gamer

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Dec 8, 2013
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10,510
I used malwarebytes and found 2 rootkits in sector 0 of the MBR and removed them. Bad news is that now the computer would boot up and load win7 for 2 secs and bsod. The bsod would happen from. 25 of a sec to .5 of a sec. When I showed the owner, they did something in the recovery console and now it says to "insert boot media device" or something like that. What I need to know to try to fix it is when I removed the rootkits. Did that either A: Take part of the mbr, or B: The whole mbr. The second part of the question is if it took part or whole mbr with it to deletion. Can it be fixed by using aomei's mbr repair tool and fix the mbr to boot again? Do I have to reinstall windows? If reinstall is required, is anything recoverable? Also, if the whole mbr is gone does that mean that I wont be able to recover or see anything on the drive? And hopefully, lastly, if it found 2 rootkits in sector 0 of the mbr. Does that mean that it also damaged the mbr in the system image on the 3rd partition on the single had in the computer?

I really do need as much of these questions answered as possible though...

Thanks for any help!!!
 
Solution
M
In order to answer your questions you need to perform one or more of the above diagnostic steps.
The easiest is the use of the original bootable windows installation disk. This will fix most boot issues.
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mesab66

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Aug 5, 2009
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You might not need to reinstall Windows (even if you do you should be able to back up user data using a disk utility e.g. Paragon Partition Magic, Acronis Disk Director).

As one simple suggestion get hold of the original full Windows installation (in disk or other bootable device format). Within the initial installation menu there is an option to perform a repair install. Give this a go - it may well solve your boot issues.

Check out:
http://support.microsoft.com/kb/2622803
http://pcsupport.about.com/od/findbyerrormessage/a/bootmgr-is-missing.htm
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/windows-7-bootmgr-is-missing-resolved-using-winre/8bb148bc-8035-4847-9696-888f7a0a9720


Remember to perform regular image backups, for future reference.
 
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Xtreme Gamer

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Dec 8, 2013
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10,510
Well, thing is, is that I don't get any messages saying anything about bootmgr. I mainly just says to insert boot media device. Do you think (adding on to the list of previous questions of course) that maybe it could have removed windows 7 at all? Or any files maybe? Or just the MBR?
 
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mesab66

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Aug 5, 2009
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In order to answer your questions you need to perform one or more of the above diagnostic steps.
The easiest is the use of the original bootable windows installation disk. This will fix most boot issues.
 
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