Computer freezes and makes wierd sound

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coolerkinkg

Reputable
May 1, 2014
2
0
4,510
Hi everyone!
When I try to run an online game (anyone) my laptop freezes. The problem is that is completely new. I took a picture of what occurs:
http://postimg.org/image/83sjzkzdz/
https://www.youtube.com/watch?feature=player_embedded&v=6lA8YcKp_Z0
My Notebook description:
ASUS K46C
Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz
RAM 6GB
Microsoft Windows 8.1 Pro
NVIDIA GeForce GT 635M


Any help? I have no idea what is the problem... Thank you in advanced!
 
Solution
dodger46
Couldn't access your test results. Best to run Memtest86 for a long time to be sure, preferably overnight. Also best to run the bootable version as it checks the areas of Memory where Windows is loaded.
http://www.memtest.org/#downiso
Download the ISO and create a bootable disk if possible.
Next possibility is your Graphics, perhaps Burnin test will find something. Meanwhile you should consider retuning your Laptop to your Retailer as it clearly is not functioning as it should...
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dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960

Could be a variety of reasons.
1. Overheating. (Fan not running properly?)
Download and run Speccy
http://www.piriform.com/speccy/download
Run a game for a short while and check CPU temp, also GPU if it's available.
2. Bad Memory, try running on one stick at a time to see if freezing continues. (6Gb = 1 x 4Gb plus 1 x 2 Gb, try on the 4 only first)

Otherwise run Burn In test to see if anything transpires
http://www.passmark.com/products/bit.htm


 
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C

coolerkinkg

Reputable
May 1, 2014
2
0
4,510


Hi dodger46 thank you very much for your reply I realy apreciate!

For 1)
I ran the game for 3 min. and the temperature never passed de 60 degrees celcius.

For 2)
I ran memtest and no errors. (is this ok?)

For 3)
I uploaded the test results...
976.jpg

http://k34.kn3.net/9/B/0/9/C/4/976.jpg
 
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dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960
Couldn't access your test results. Best to run Memtest86 for a long time to be sure, preferably overnight. Also best to run the bootable version as it checks the areas of Memory where Windows is loaded.
http://www.memtest.org/#downiso
Download the ISO and create a bootable disk if possible.
Next possibility is your Graphics, perhaps Burnin test will find something. Meanwhile you should consider retuning your Laptop to your Retailer as it clearly is not functioning as it should...
 
Upvote 0 Downvote
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