Laptop freezes when downloading anything from the web

abraza

Reputable
May 2, 2014
2
0
4,510
Everything else works perfectly but it will randomly freeze in the middle of downloading anything. Its an acer ultrabook. I feel that it is a software problem because everything else works, also it wont let me completely restore all my drives saying "there was a problem resetting your computer" I can erase all the files but if I do a legit full reset it wont allow me

Any ideas?