Bad_Pool_Caller problem, Please help! - Windows 8 Often occuring blue screen.

NovastormTomb

Reputable
May 2, 2014
2
0
4,510
Programs I have tried to use to solve the problem: SlimDrivers, SlimCleaner, WhoCrashed, BlueScreenViewer.
Programs I have that apperantly are useful with this problem: HotspotShield

BlueScreenViewer information about dumpfile:

Dump File: 050214-16703-01.dmp
Crash Time: 2014-05-02 13:24:48
Bug Check String: BAD_POOL_CALLER
Bug Check Code: 0x000000c2
Parameter 1: 0x00000007
Parameter 2: 0x00001200
Parameter 3: 0x00000000
Parameter 4: 0x8f472eec
Caused By Driver: fwpkclnt.sys
Caused By Address: fwpkclnt.sys+1090
File Description: FWP/IPsec Kernel-Mode API
Product Name: Microsoft Windows Operating System
Company: Microsoft Corporation
File Version: 6.3.9600.16384 (winblue_rtm.130821-1623)
Processor: 32-bit
Crash Address: ntoskrnl.exe+107244
Stack Address 1: NETIO.SYS+107244
Stack Address 2: tcpip.sys+b3e95
Stack Address 3: NETIO.SYS+114a
Computer Name:
Full Path: C:\WINDOWS\Minidump\050214-16703-01.dmp
Processors Count: 2
Major Version: 15
Minor Version: 9600
Dump File Size: 165 216
Dump File Time: 2014-05-02 13:26:19

I am not very patient and I am easily frustrated, so learning this for myself is very hard without a teacher and searching for it online is very tiring :( , please help it would be very appreciated! :ange:

If you want more information just ask away, Idk if this is all the information you need cause I'm not really good at code and deeper problems on the PC, I am only good at small and very simple problems.

Also, this is a virtual copy of Windows 8, so I cannot use a disc to change anything that way.

After disabling and uninstalling programs that affect my internet connection the problem wasn't solved.

I have also done 4 memtests and all of them were error free so it's not my RAM.
 

neieus

Distinguished
Well according to my search and based off the single dump you provided the crash was caused by fwpkclnt.sys. Apparently that file is associated with a firewall or networking so you may want to look at any software you have installed that might affect your network connection such as antivirus or firewall software. Try uninstalling these applications first and see if the problem remains then go from there.
 

NovastormTomb

Reputable
May 2, 2014
2
0
4,510


Sadly this didn't solve my problem, as I stated in my update, but it seems to be atleast two files in the same coding file that are causing the problem: "fwpkclnt.sys" and "tcpip.sys".

This problem is getting very annoying very quickly :(