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black screen with a new graphics card! installing in a system build that runs fine

Last response: in Graphics & Displays
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May 2, 2014 8:52:01 AM

system..

i7, 3.4 on 1155 socket
16gb ddr3 ram
corsair rm850 psu (just got today)
msi b75ma-p45 mb
and upgrading from a gtx 630 to gtx 760 non reference
running windows 8.1
i did but the computer as a whole machine and plan upgrading everything when i have the money.

everything is working fine nothing is too warm or cutting out. but when i swap over to the new card and plug the 8 and 6 power connectors in and boot up i get a black screen. i know it successfully boots up as i set it to connect to the internet when it signs in(does automatically) and the fans spin on the card. here is the problem i have sent it back to the place where i got it from and its showed no problems for them, or so they say. also i am tried using a dvi-d and hdmi cable that is both compatible with my card and 1080p monitor.

i have tried lots of this like update bios and reset cmos. i cant try it in a other computer, or a different slot on my mb as i am waiting to upgrade when i have the spare cash.

please help as i cant get a full refund from the company and i don't want to loose out.

More about : black screen graphics card installing system build runs fine

May 2, 2014 9:15:58 AM

Had the same problem its probably the Dvi cable type or compatibility issues with the monitor.
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May 2, 2014 9:33:08 AM

siveshen said:
Had the same problem its probably the Dvi cable type or compatibility issues with the monitor.


thanks for the reply! what should i do then try some new cables? what did you do?
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May 2, 2014 12:20:09 PM

I used a dvi to rgb converter cable had no choice since my monitor refused to pick up the dvi.
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May 2, 2014 2:07:06 PM

siveshen said:
I used a dvi to rgb converter cable had no choice since my monitor refused to pick up the dvi.


if i am using my on board graphics dvi works for me is it worth getting a cable
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May 2, 2014 3:46:33 PM

If your using on board then rather stick with Rgb.
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Best solution

May 14, 2014 10:07:57 AM

turns out on windows 8 they have a fast boot option in bios if you disable this it will scan for new hardware and find the new graphics card
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