Sign in with
Sign up | Sign in
Your question

my Dell laptop hibernated while I was using it and even when I plugged it in, it couldn't boot it just shows the logo and blac

Last response: in Computer Brands
Share
May 2, 2014 9:22:30 AM

my Dell laptop hibernated while I was using it and even when I plugged it in, it couldn't boot it just shows the logo and blacks out and repeats the whole process again. How do I fix it?

More about : dell laptop hibernated plugged boot shows logo blac

a b D Laptop
May 3, 2014 12:42:54 AM

What were you doing at the time the laptop went into hibernation, gaming, web stuff? what surface was the laptop on and did you hear any abnormal fan noises from it?
I might suspect offhand it may have overheated, it may be a hard drive fault, graphics card fault or possibly (although less likely) something else
I think I'll suggest trying a hard drive diagnostics tool like SeaTools for DOS http://www.seagate.com/support/downloads/item/seatools-... and checking the hard drive's health.
m
0
l
a c 224 D Laptop
June 3, 2014 10:45:37 AM

toniaben10 said:
my Dell laptop hibernated while I was using it and even when I plugged it in, it couldn't boot it just shows the logo and blacks out and repeats the whole process again. How do I fix it?


It does not sound like it "hibernated" but probably just shut down on you. Or did you run it out of power on battery and it went to hibernate?
m
0
l
June 6, 2014 10:59:59 AM

Press and hold the Fn key and then press the power key or power on the system and keep tapping F12 key to go in diagnostics check for hard drive failure.
m
0
l
!