Hi all,
This may be my first post but I've been a reader for a while. Great community so I'm hoping someone can help.
Few items to get out of the way:
1. I'm not super-tech inclined but I did build my current PC (thanks to these boards) and I certainly learn quickly.
2. The drive in question is http:// and is out of warranty (1.5 years old).
Story:
Earlier this week I went to access the drive, and noticed it was not available when I explored windows in 'my computer'. I checked the connections, cycling them via un-plugging/plugging back in and that worked. This same thing happened again yesterday morning but this time, the drive did not come back, and it has remained this way since. I attempted to plug the drive into another PC to no avail.
If you look at the picture on Amazon, you'll notice a series of lights on the bottom-front of the drive. I believe the round light is a power-indicator, and the other thin lights indicate read/write activity.
Upon plugging in the drive, what happens now is the round light will come on and stay constant. I believe this is normal behavior. However, NONE of the other lights do anything, they don't light up, they don't flicker, they stay dark. Additionally, I cannot hear the drive spinning when I place my ear to it, nor can I feel any slight vibration at all when I hold it.
If you're familiar with this series of drives, you know that the bottom portion is, what I would call a 'dock'. The USB and Power cables plug into this dock; which in turn plugs into the drive with what looks to be a SATA port (this is where my knowledge gets hazy) and another longer series of pins/connectors.
Last night I removed the dock, it just snaps off, and attempted to plug the drive into my PC using the in-line extra cables I have but did not notice it spinning up, and since I didn't have the dock on, there were no indicator lights to view.
I know everyone saves important stuff, that's the reason for backup drives. And I know if my information was really that important I should have a backup, but the fact is I didn't. Getting this drive back up and running is extremely important. Wedding in November and we'd really like to use the pictures.
Hoping you guys can help.
I'm eastern time - I'll check again before bed, around 11 or so, and then again tomorrow (saturday).
JR
This may be my first post but I've been a reader for a while. Great community so I'm hoping someone can help.
Few items to get out of the way:
1. I'm not super-tech inclined but I did build my current PC (thanks to these boards) and I certainly learn quickly.
2. The drive in question is http:// and is out of warranty (1.5 years old).
Story:
Earlier this week I went to access the drive, and noticed it was not available when I explored windows in 'my computer'. I checked the connections, cycling them via un-plugging/plugging back in and that worked. This same thing happened again yesterday morning but this time, the drive did not come back, and it has remained this way since. I attempted to plug the drive into another PC to no avail.
If you look at the picture on Amazon, you'll notice a series of lights on the bottom-front of the drive. I believe the round light is a power-indicator, and the other thin lights indicate read/write activity.
Upon plugging in the drive, what happens now is the round light will come on and stay constant. I believe this is normal behavior. However, NONE of the other lights do anything, they don't light up, they don't flicker, they stay dark. Additionally, I cannot hear the drive spinning when I place my ear to it, nor can I feel any slight vibration at all when I hold it.
If you're familiar with this series of drives, you know that the bottom portion is, what I would call a 'dock'. The USB and Power cables plug into this dock; which in turn plugs into the drive with what looks to be a SATA port (this is where my knowledge gets hazy) and another longer series of pins/connectors.
Last night I removed the dock, it just snaps off, and attempted to plug the drive into my PC using the in-line extra cables I have but did not notice it spinning up, and since I didn't have the dock on, there were no indicator lights to view.
I know everyone saves important stuff, that's the reason for backup drives. And I know if my information was really that important I should have a backup, but the fact is I didn't. Getting this drive back up and running is extremely important. Wedding in November and we'd really like to use the pictures.
Hoping you guys can help.
I'm eastern time - I'll check again before bed, around 11 or so, and then again tomorrow (saturday).
JR
Facebook
Twitter
Instagram