Crucial M500 installed geting a BSOD

thomasp13

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Mar 11, 2014
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Hello. I installed this drive as per instructions from crucial with no other drives connected then installed windows 7. Every time I boot with drive connected I get BSOD. I can't really tell what is up with the drive since my computer crashes seconds after it hits the desktop. I tried to wipe the drive and reinstall windows but when i boot from install disk with the drive attached i get to the first splash screen on the win 7 disk and my keyboard and mouse become completely unresponsive so i can't even wipe the drive and reinstall windows . don't know if the is no power to usb or there is some other issue with drivers.

I disconnected the ssd and plugged my WB black in and the computer starts up fine. I also started from install disk and my keyboard and mouse function normally.

Tried to enable hot swap in BIOS thinking i might be able to wipe the drive if it is attached and i could actually get to it and seconds after i plugged it in i get another BSOD.

I will probably end up getting a refund and trying another brand of SSD but i would like at least make an attempt to resolve the issue if i can. thanks i advance for any help.

Processor Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1007, 5/17/2013
SMBIOS Version 2.7
MOBO: Asus z87 Plus
 
Solution
Hello thomas!

I'm the owner of a M500 Crucial SSD, good choice!

One necessary step in installing the M500 is that you need to choose AHCI mode in the BIOS. Otherwise, it may work with problems, like described by you.

Tell me if it fixes it!

RFM1997

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Mar 11, 2013
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Hello thomas!

I'm the owner of a M500 Crucial SSD, good choice!

One necessary step in installing the M500 is that you need to choose AHCI mode in the BIOS. Otherwise, it may work with problems, like described by you.

Tell me if it fixes it!
 
Solution

thomasp13

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Mar 11, 2014
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thomasp13

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Mar 11, 2014
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4,510