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Need help replacing a gpu.

Tags:
  • GPUs
  • Games
  • Graphics
Last response: in Graphics & Displays
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May 3, 2014 6:29:46 AM

Ok so I've been getting repeated reboots when trying to play games on my Nvidia Geforce GTX 770. As I've only had it for about two weeks I'm sending it back for a refund.

I will therefore be looking for a replacement card. The games I play are wow and eso so a if you feel a downgrade of gpu will still be good enough for these games or even games that are just being released to play at full graphics then that's fine.

My current system looks like this,

Motherboard, Asus Maximus VI Hero
Cpu, Intel i7 4770k running at 3.5 Ghz
Psu XFX 850W Black edition.
RAM 16GB

More about : replacing gpu

May 3, 2014 6:34:03 AM

Maybe you just got unlucky and got a broken card so why not send for replacement?
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May 3, 2014 7:17:09 AM

I agree with rolli59, I'd get another 770 or better. It'd be a shame to pair that good setup with anything LESS than a 770.
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May 3, 2014 7:23:50 AM

Stealth2668 said:
I agree with rolli59, I'd get another 770 or better. It'd be a shame to pair that good setup with anything LESS than a 770.


I'm just a little nervous about the same problem arising, everytime I would start the game on high graphics, the higher the graphics the sooner my problem happens. My monitor would go into power saving mode and then my pc would later reboot, it isn't overheating problem. I've looked online and there seems to be lots of problems with this card, but maybe that's the same on all cards.

Thanks for help so far from any posters.
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May 3, 2014 7:30:02 AM

You were probably unlucky to get a defective card (which shouldn't happen twice in a row) or there are other software/hardware issues. I'd try again with a replacement before considering a downgrade if they exchange it for free.
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May 3, 2014 7:31:04 AM

maybe your temps are getting to high
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May 3, 2014 7:33:24 AM

New cards come with warranty (normally 2-3 years) so the exchange should be free through RMA.
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May 3, 2014 7:40:06 AM

roccotheown said:
maybe your temps are getting to high


It isn't, I checked on core temp.
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May 3, 2014 7:51:24 AM

Stealth2668 said:
You were probably unlucky to get a defective card (which shouldn't happen twice in a row) or there are other software/hardware issues. I'd try again with a replacement before considering a downgrade if they exchange it for free.


Well Im Quite sure it's card that it is at fault, I used my old gtx 550 to card and put it on full settings, I had lag but I didn't get power saving mode and a reboot.

I've read a lot about faults with that card and fault with the drivers etc.
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May 3, 2014 9:47:45 AM

Did you uninstall the old drivers before putting in the new card?
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May 3, 2014 9:49:15 AM

Stealth2668 said:
Did you uninstall the old drivers before putting in the new card?





It's a newly built pc so no.
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May 3, 2014 9:53:46 AM

If you still have the drivers from your old card install I'd start by uninstalling them before putting in the new card. Start fresh basically.
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May 3, 2014 9:57:39 AM

Stealth2668 said:
If you still have the drivers from your old card install I'd start by uninstalling them before putting in the new card. Start fresh basically.


It's a new pc, I built it myself with new parts, there was no old card.... It's from a different pc.
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May 3, 2014 10:18:16 AM

Both being Nvidia cards sort of confirms the new one is faulty, not driver issues.
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May 3, 2014 10:30:59 AM

Just curious, what temp did the GPU get to? Did you also check the CPU temp? Probably not it, but doesn't hurt to check.

Also, there is no mass problem with 770's. Just send it in for an RMA. Or return it and get a different 770. There is no sense in getting a different kind of card. You probably just got unlucky, as others have said.

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May 3, 2014 10:33:35 AM

don't bother trying to fix it just use ur waranty
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May 3, 2014 10:36:34 AM

trogdor796 said:
Just curious, what temp did the GPU get to? Did you also check the CPU temp? Probably not it, but doesn't hurt to check.

Also, there is no mass problem with 770's. Just send it in for an RMA. Or return it and get a different 770. There is no sense in getting a different kind of card. You probably just got unlucky, as others have said.



The temp for the card when in use was less than 50C and the cpu was like 30C
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May 3, 2014 10:37:28 AM

Ok I bought my card off amazon but it was from some German company, I've already asked for a return and I'm waiting on an email back to confirm if I can return it.
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May 3, 2014 10:54:38 AM

From that scenario, it may be easier to do an RMA. Just wait and see what they say i guess. Maybe it's already been mentioned, but what brand 770 is it?
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May 3, 2014 11:44:59 AM

trogdor796 said:
From that scenario, it may be easier to do an RMA. Just wait and see what they say i guess. Maybe it's already been mentioned, but what brand 770 is it?

Nvidia GeForce gtx 770
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May 3, 2014 11:53:58 AM

Wouzer93 said:
trogdor796 said:
From that scenario, it may be easier to do an RMA. Just wait and see what they say i guess. Maybe it's already been mentioned, but what brand 770 is it?

Nvidia GeForce gtx 770


I think he meant what manufacturer. We know it's Nvidia Geforce.
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May 3, 2014 11:57:44 AM

Wouzer93 said:
Stealth2668 said:
You were probably unlucky to get a defective card (which shouldn't happen twice in a row) or there are other software/hardware issues. I'd try again with a replacement before considering a downgrade if they exchange it for free.


Well Im Quite sure it's card that it is at fault, I used my old gtx 550 to card and put it on full settings, I had lag but I didn't get power saving mode and a reboot.

I've read a lot about faults with that card and fault with the drivers etc.


Wouzer93 said:
Stealth2668 said:
If you still have the drivers from your old card install I'd start by uninstalling them before putting in the new card. Start fresh basically.


It's a new pc, I built it myself with new parts, there was no old card.... It's from a different pc.


Oh, I see. However you did in fact say you used an old card so I assumed the 770 was a replacement. There no compatibility issue here. RMA it and try the new card.
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May 3, 2014 12:16:29 PM

Stealth2668 said:
Wouzer93 said:
trogdor796 said:
From that scenario, it may be easier to do an RMA. Just wait and see what they say i guess. Maybe it's already been mentioned, but what brand 770 is it?

Nvidia GeForce gtx 770


I think he meant what manufacturer. We know it's Nvidia Geforce.

Yup. Is it an EVGA, Gigabyte, MSI, etc?
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May 3, 2014 2:57:30 PM

trogdor796 said:
Stealth2668 said:
Wouzer93 said:
trogdor796 said:
From that scenario, it may be easier to do an RMA. Just wait and see what they say i guess. Maybe it's already been mentioned, but what brand 770 is it?

Nvidia GeForce gtx 770


I think he meant what manufacturer. We know it's Nvidia Geforce.

Yup. Is it an EVGA, Gigabyte, MSI, etc?


It's an asus if that's what your asking about.
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May 3, 2014 4:29:11 PM

Yeah, I would see what the RMA process looks like since you didn't buy it directly from Amazon or Newegg. It may be easier to RMA it through Asus than to deal with returning it to a 3rd part through amazon.
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May 3, 2014 5:24:37 PM

trogdor796 said:
Yeah, I would see what the RMA process looks like since you didn't buy it directly from Amazon or Newegg. It may be easier to RMA it through Asus than to deal with returning it to a 3rd part through amazon.


I actually bought it from a 3rd party through amazon, I've already went through the return process which has take. Me to the point of were an email has been sent to the original seller who need to get back to me, however they don't work over the weekend or bank holidays so I might not hear anything until Tuesday.
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