Two days ago Win 7 HP gave me a blue screen with white letters saying something about a major error, then the computer shut down a few seconds later. Earlier that day both Win7 and System Mechanic did updates, so I attempted a system restore to a point before those events, but the restore was not successful due to an unnamed program. I could not find the program it didn't like. The PC worked for about 15 minutes and blue screened again, and this time on reboot it permanently hangs after the windows logo comes in. After the logo disappears, the screen stays black except for the mouse curser, which responds, but there is nothing to click on, just black screen. There was random HD activity, so I let it run for 4 hours just to make sure it wasn't just being slow.
1 It does the same thing when I try booting into safe mode, permanent black screen after logo.
2 The blue screen occurred while printing, but I was printing a lot, may be a coincidence.
3 I unplugged all peripherals, scanner, printer, etc., no help.
4 I booted to the Win 7 installation CD, and tried a system restore, but it reports it finds no restore points, even though there had been numerous points when Windows worked.
5 I booted to the Win 7 CD and tried a Windows Repair. It reports it could not detect a problem, and the boot status report says the OS booted successfully.
6 I have a 2nd hard drive on my PC which has XP installed. That runs fine and while runnung the XP HD, the 1st HD with the Win 7 installation shows up and I can see and use all files on it.
My backup image disc seems to have been lost somehow. It would be painful to reinstall Win 7 and be forced to reinstall every other program. Any help would be greatly appreciated.
1 It does the same thing when I try booting into safe mode, permanent black screen after logo.
2 The blue screen occurred while printing, but I was printing a lot, may be a coincidence.
3 I unplugged all peripherals, scanner, printer, etc., no help.
4 I booted to the Win 7 installation CD, and tried a system restore, but it reports it finds no restore points, even though there had been numerous points when Windows worked.
5 I booted to the Win 7 CD and tried a Windows Repair. It reports it could not detect a problem, and the boot status report says the OS booted successfully.
6 I have a 2nd hard drive on my PC which has XP installed. That runs fine and while runnung the XP HD, the 1st HD with the Win 7 installation shows up and I can see and use all files on it.
My backup image disc seems to have been lost somehow. It would be painful to reinstall Win 7 and be forced to reinstall every other program. Any help would be greatly appreciated.