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I need help please this is driving me nuts already :( It's a long read but if you can spare the time I would really appreciate

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  • Motherboards
Last response: in Motherboards
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May 3, 2014 12:50:53 PM

Hello. Here is my build...
Case- Corsair Carbide 500R
Mobo- MSI G45 Z87
CPU- i5 4670k
GPU- MSI 780 ti Gaming
RAM- 8gig Gskill Ripjaw 1600
PSU- Seasonic Gold 1050W
CPU Cooler- Noctua NH-D14
SSD- Samsung Pro 256gig
HDD- Seagate 500gig.

About half a year ago I had my computer guy put my rig together. Back then, we used my old Alienware 875W PSU, two Sapphire 7950s, and some old Asus Heatsink+fan combo. Later on I got the 780 ti. Everything was working perfectly for a while. I decided to order the NH-D14 and had my guy install it and it worked great. After a few weeks with the NH-D14 it started making a noise. I looked inside and saw that the outside fan casing was lightly pressed up against one of the RAM sticks.

Anyway, after bringing the rig back and forth to him four times in attempt to resolve this issue a much worse problem happened. We turned on the PC and started up Unigine and 10 seconds into the benchmark the screen froze up. When we restarted the PC all we got was a black screen with no power message. Tried resetting it multiple times and had the same screen. Finally, he decided to hit the mobo reset switch. After this we were able to get into windows as normal. However, many things went wrong as well. I will list them...

1. The video card was making a consistant noise that would increase with load and it was not coil whine.
2. All of the fans that were dead silent before began making noise as if they were spinning way too fast.
3. The PSU was buzzing.
4. The Mobo was making two different noises. one was a buzzing noise and the other was a noise I don't know how to describe but it could be heard coming from around the heatsinks on the mobo or behind the mobo by the socket.
5.I believe the HDD and maybe even the SSD began making some new noises but I can't be certain.

Note: Before the PC froze up, I noticed that one of the front fans wasn't spinning. Turned out there was a plastic PC stuck in it keeping it from spinning. This plastic piece was the clip from the plug with all the wires from the PSU that plugs into the mobo. Somehow it broke off (probably the cooler hit it). Could it be that this all happened because that fan was unable to spin?

I've tried many different things to see what could be causing all these problems. We tried taking the Mobo out of the case and turning it on with only the CPU, Cooler, and RAM installed. It still made those noises and the cooler fans were still louder than normal. We put the Video card on a different Mobo and plugged it into the old PSU and the Video card still made the same noise it was making and so did the PSU. When we plugged the PSU directly into a different mobo it did make the noise but it was much lower than when it was plugged into my motherboard or video card.

I sent in the Motherboard and Video card for RMA two weeks ago. The replacement mobo got here on Wednesday and my guy put the rig together again on thursday. We used a new PSU for it the seasonic Gold 1050W. The motherboard is still making that noise from the heatsinks but I think the buzzing may be gone I'm not sure. The Cooler fans are still making noise though. MSI command center shows the Cooler fans spinning at only about 800-900RPMs and yet I can hear them. These are Noctua fans and I should not be hearing them like this. They were silent before. I can also hear the case fans, especially if I turn up the switch on the controller. The 2 fans in the front and one big fan on the side door are controlled by the controller switch and that is plugged into the PSU I believe.

The replacement video card arrived yesterday while I was on the phone with the tech from MSI. I put it in and it was defective. Going to black screen and other color screens every 10 seconds. The Tech emailed me a free shipping label and said they should have tested it for atleast 24 hours before sending it out.

There are also two more issues. Many times while playing Titanfall the game crashes and I get an error message saying that I don't have enough memory and that I need to close Titanfall because of it. I have 8 Gig of RAM, should be more than enough. I don't have any programs running beside Origin while I'm playing. I'm using 2 R9 270X that my computer guy lent me.

I really liked this PC before. It was dead silent even under load and it performed great in games.
This is driving me insane already though. I just want my computer to be back to the way it was.
I can't figure out what is causing this though. I mean this is the replacement mobo and it's doing the same thing as the old one?

DId the old PSU malfunction and ruin all these fans and/or the case fan controller?
Did the Motherboard cause all these problems?
Could my CPU be damaged and causing this?

I am already sending the Video card back again for a second RMA. I will probably do the same with the Mobo. If the next Mobo they send me does the same then it probably means that the Cooler fans and the Controller on the case need to replaced? Maybe they will just send me the same board again and label it with a different SN? I don't know :( 

My main issue is the noise. I just want the fans to be quiet like they used to be. Also I would like to resolve the memory issue. No clue why it thinks 8gig is not enough.

I have already contacted Noctua and Corsair. Both companies are willing to work with me and send me new fans or controller if needed. Corsair was supposed to send me the 3 fans but whoever did the RMA made a mistake and only sent me the big side fan. I plugged it in and it was making the same noise as the old one so it's not the fans I think.

If you've read this thank you very much I appreciate it!

More about : driving nuts long read spare time

a b V Motherboard
May 3, 2014 2:33:46 PM

Fan controllers don't always work properly, are the fans PWN? If so, does the MOBO and Fan controller support PWM?
What fan controller are you using? do you have two fans on one channel?
I've never heard of those problems on the MOBO, is the RAM damaged?
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May 3, 2014 2:39:50 PM

I'm not sure about the PWM (don't even know what that is) but I know it all worked perfect before. None of these fans ever made any noise, none that I could hear anyway. The Fan controller I'm using is the one that came with the case. It controls the 3 fans with LEDs on them (2 in front and one on side).

This is the case - http://www.newegg.com/Product/Product.aspx?Item=N82E168...

I don't know if the RAM is damaged but I'm getting crashes due to low memory during certain games. Titanfall, Thief, CoD Ghosts. This didn't happen before either. I remember getting a message telling me I'm low on memory and asking if I want to change to windows basic but never this crashing and telling me to close the program.

Everywhere I know of that shows my RAM it says I have 8 gigs though.
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a b V Motherboard
May 3, 2014 2:52:01 PM

Was the fan of the CPU cooler hitting the RAM?
So all the fans on the case are controlled by the Fan contoller?
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May 3, 2014 2:59:57 PM

The fan casing of one of the fans was touching one of the RAM sticks. That was the reason I brought the rig back to the computer guy in the first place. I tried explaining to him that it's touching the RAM and that when I press on the middle fan lightly the noise goes away. But he looked at it and right away said oh I know what it is I had the same problem with my Noctua fans on my xbox 360 and said come back in 15 minutes it will be done. I came back and he showed me that he cut the anti-vibration pads in half because the cooler only came with 4 of them. So he cut them in half and put them so both fans would have them and not touch the heatsink. I brought it home and it was doing the same noise. Brought it back to him again and this time he noticed that the RAM was not in the right slots. When he built the rig originally, he put the RAM in the first and second slots without even reading that it said on the mobo put dual channel in 2nd and fourth slots. Anyway this is why the cooler was making that noise originally and after he moved it the noise went away and I should have taken the PC home right there but he wanted to do something else to it. He ended up rotating the cooler horizontally but all the fans became loud when they were blowing up. Anyway on the fourth time that I brought it back to him thats when that plastic piece broke and stopped one of the front fans from spinning.

I really can't understand what is going on with this PC. The only two things I could think of is that when the PC froze there was some surge that went throught the entire computer and damaged everything? But then it wouldn't work at all. I don't know :( 
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May 3, 2014 3:00:47 PM

Only the fans with LEDs on them are controlled by the controller. The 2 in the front and one big one on the side. The Cooler fans are controlled by the motherboard as well as the exhaust fan.
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a b V Motherboard
May 3, 2014 3:10:57 PM

Do you have surge protection on?
Sounds like a big problem atm.
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May 3, 2014 3:44:07 PM

Surge protection?
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a b V Motherboard
May 3, 2014 3:47:56 PM

Don't worry, is the PSU fine?
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May 3, 2014 3:52:43 PM

I hope so. It's a new one. Replaced the old Del 875W PSU with this Seasonic. It's not makin any noise or anything.
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May 3, 2014 3:57:48 PM

Right now I'm getting crashes in some games. Titanfall, thief. It crashes and tells me my PC is low on memory. I have 8 gigs so that doesn't make sense. I ran the troubleshooting for performance and it asked me if I want to not let some programs start when windows starts up. I closed all the programs that start when windows starts. It lowered my processes from 100 to 71. Started up Titanfall and played a few rounds and again crash.
Thief is crashing right away as soon as I get into the game. Other games work fine though it seems. Maybe its because of the video cards? They only have 2 gig
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a b V Motherboard
May 5, 2014 11:20:32 PM

No, I think the CPU Cooler damaged the RAM when it hit it.
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