Access Denied while updating USB Device Driver

pranaykaparwan

Reputable
Feb 23, 2014
3
0
4,510
I tried connecting two mobile phones to my assembled PC running Win 7 Ultimate, but device driver installation fails the moment I connect them. I try to search for the Drivers online from "Device Manager" under my computer, but it fails to update, saying "Access Denied"!!!

I tried the same on my Dell Inspiron i5, it searched for the s/w Online & installed it without hassles, same way it installed on my Acer notebook.
The phones I am connecting are Xolo Q1010i Android and Nokia 5233 Symbian S60

Plz Help! & plz let me know if any other information is required!

Thanks
 

Simo606

Honorable
May 11, 2012
292
0
10,860
I've had weird quirks like that happen to me when connecting my phone or ipod. Turns out they were locked which prevented a proper connection being made.

Not sure if yours are locked, but if they are, try unlocking them and connecting them. If nothing happens, try searching for devices while they are unlocked.

Just thought I'd throw that out there as a suggestion.