hi I have an asus zenbook for about a year now and just yesterday, the laptop had a system restore. after that, the asus loadi

Toggle sidebar Toggle sidebar
Solution
dodger46

If you can get into BIOS go to the Boot tab and disable Fast boot then enable CSM. F10, save and exit. See if your system boots.
If not, back into BIOS and reverse the changes. F10, save and exit, then try F9 at the Asus logo to see if you get to Troubleshoot Menu.

Sort by date Sort by votes
I

iheartaj

Reputable
May 4, 2014
4
0
4,510


Yes I can! Everytime I turn it on, it loads at the asus loading screen and then the black screen appears. I can't even run it in safe mode!
 
Upvote 0 Downvote
dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960

If you can get into BIOS go to the Boot tab and disable Fast boot then enable CSM. F10, save and exit. See if your system boots.
If not, back into BIOS and reverse the changes. F10, save and exit, then try F9 at the Asus logo to see if you get to Troubleshoot Menu.

 
Upvote 0 Downvote
Solution
dodger46

dodger46

Splendid
Nov 19, 2011
4,837
1
24,960

Doesn't sound like a virus, and if you have un-backed up data we'll proceed carefully.
If you can still access the Troubleshoot Menu, choose Advanced Options then Command Prompt.
Run System File Checker
Type sfc /scannow then Enter
If unfixable file are found, try
Dism /Online /Cleanup-Image /RestoreHealth (Observe spaces before /)

Try booting your System.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom