USB 3.0 Ports performing worse than 2.0

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Gainspipr

Reputable
May 4, 2014
2
0
4,510
My HP pavillion 15-e055sx laptop has 2 usb 3.0 ports on it's side, it used to work well before but recently its really slow.

I used to plug my 2.0 mouse there but now i am forced to use the 2.0 port near my mouse area. Also when i plug in a USB thumb drive, it works, but really really slow, and also I have tried plugging in a graphics tablet (which I used to use here also), it......is.....like....this.....when it works.

Pardon my messy information, but i hope it helps understanding my problem.

Thank you!
 
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trekzone

trekzone

Honorable
Mar 31, 2014
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Hi,

Try updating your Laptop's BIOS firmware and also update your chipset drivers. If it doesn't resolve your problem back up your important files and data and do a OEM full system recovery to restore your laptop back to factory settings and update all the drivers needed.
 
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G

Gainspipr

Reputable
May 4, 2014
2
0
4,510


I shall try this, but I have no idea how to update a BIOS and chipset, and from what I have learned from what I searched online is that it could be dangerous and/or risky for me who has no experience in doing such. It would be of much help to have tips.

I really don't know why it could happen. the usb ports were performing quite well, but suddenly its like this. :/

Thanks for the help, I'll look more into it and post here if anything happens.

 
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