Display Driver Stopped Responding and has Recovered in Windows 8.1

TzarPlatypus

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Jul 29, 2013
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I am having this error pop up in windows 8.1. The screen will flicker for a moment then this will pop up. It seems to happen regardless of what i am doing. Browsing the internet or gaming. It either happens very rarely or can happen several times in a 10 minute period. The video card i am using is a MSI GTX780 Twin frozr oc. I got it off of ebay. I have the Serial number but it had been RMA'd previously and i don't have the old RMA number. I don't know if that means i can't RMA it or not. I have tried installing different drivers for the video card. First i tried the Driver that came off the disk and then i tried the the most recent driver from the NVidia experience program. I may be mistaken but the basic non Nvidia windows driver seems to not have the driver fail issue. The temperature of the card never goes over 40 C. I haven't overclocked it but if i understand correctly this card is factory overclocked. TL;DR Driver not work help me smart persons (caveman talk).

Update: Problem has gotten worse now had a blue screen of death. Tested 2 games skyrim and Brothers tales of two sons, both had flicker issues. Blue screen was on skyrim. Please Help I need to know if i have to RMA the Card.

Update2: I did find the old RMA info so RMA is an Option now for sure.
 
Solution
Same thing happens to me. This is so frustrating I have to keep myself from smashing my keyboard. I spent a ton of money for an i7-4770K, R9 280X and 16GB TridentX memory to be able to play some of my favorite (EXTREMELY OLD) games like Skyrim and GTA IV at ultra high settings, finally. And now these old games keep crashing!

It's just random CTDs, hang-ups and crashes. In Skyrim it happens quite often when I open the world map. Sometimes I can play for 2 hours before it happens, but just a few minutes ago it happened after SECONDS. If I'm fast enough back on the desktop, I can see the notification in the lower right corner "display driver stopped responding and has recovered", but sometimes, more seldom, it is "application was...

tomcinder

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Aug 24, 2014
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Same thing happens to me. This is so frustrating I have to keep myself from smashing my keyboard. I spent a ton of money for an i7-4770K, R9 280X and 16GB TridentX memory to be able to play some of my favorite (EXTREMELY OLD) games like Skyrim and GTA IV at ultra high settings, finally. And now these old games keep crashing!

It's just random CTDs, hang-ups and crashes. In Skyrim it happens quite often when I open the world map. Sometimes I can play for 2 hours before it happens, but just a few minutes ago it happened after SECONDS. If I'm fast enough back on the desktop, I can see the notification in the lower right corner "display driver stopped responding and has recovered", but sometimes, more seldom, it is "application was prevented from accessing the graphics hardware". Sometimes Skyrim truly recovers after about 10 seconds, and I can continue to play, but it's very unstable - the same thing then happens 10x more frequently, therefore frustrating & unplayable.

There is a "solution" from Microsoft for Windows 7, which involves TdrDelay entry in the registry. Doesn't help! (it's Microsoft Knowledge Base article 2665946 if you want to see)

Some people tell me it's the ATI driver's fault. But that's unlikely, because google shows that many many other people are having this problem, BOTH with nvidia and ATI cards.

Others tell me it's a hardware defect of either the RAM or the graphics card. I seriously doubt that. If it's the graphics card, why are so many people having this problem? And with old, not very demanding games? And my memory contains Hynix ICs, it's not some cheap low bin no-name memory -_-

I blame Microsoft.


EDIT: forgot to mention: my GPU is not overclocked, and the i7-4770K is overclocked 300 Mhz; HWMonitor from CPUID shows about 50 dC (~120 Fahrenheit) on the CPU and about 60 dC (~140 Fahrenheit) on the GPU as the highest recorded temperature after gaming one hour.
 
Solution

TzarPlatypus

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Jul 29, 2013
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I do have a new issue though were now i get an occasional frame stutter in video or gaming playback. Like a couple of frames gets lost and the screen freezes for 1 sec. It happens randomly and is super annoying. Can anyone help with that?
 

dragarat

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Sep 30, 2013
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I had several issues last year with my Microtel pc (MSI motherboard, windows 7 64 bit, 256GB SSD, 2TB Data drive, Nvidia GeForce 660 Ti, Blu-ray burner, Sound Blaster Fatality sound card. Replaced the video card, didn't help. Issues with the optical drive. Replaced it, didn't help. Finally a tech at Microtel told me the power supply may not be powerful enough to run everything. Replace my 750 watt PS with an 800 watt PS. Have not had an issue since. Hope this helps.
 

Kashif Malim

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Oct 17, 2014
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I've been having the exact same issue with my Radeon HD 5750 which was working fine before I updated my drivers to Catalyst 14.9. I noticed that a few days before that, I received some windows updates as well. I'm using 64-bit Windows 8.1. Could it be that MS sent out some buggy updates that messed up how display drivers are handled?
 

facktion

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Nov 4, 2014
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Same issue here with a Radeon r290. Seems totally random when it occurs (I'v run test, no correlation with GPU temp, clock speed, applications running etc) I'v gone from windows 7 to 8.1, uninstalled and reinstalled the catalyst driver several times, and tried the microsoft help centre solution. Nothing's worked. Is it time to call newegg and get them to send me a new card?
 

Kashif Malim

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Oct 17, 2014
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I think the drivers messed up our cards. My GPU was working fine till I installed those CCC 14.9 drivers. After that, all hell broke loose. My GPU is dead right now and I'm saving up for a replacement. I think we need some official word on this.
 

DannyBoy Zg

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Nov 6, 2014
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Ok, i was happy with my radeon 6970, had no problems whatsoever until BF4 came out, and even then everything was working fine, until one of the amd driver updates, dont even remeber which, i got the same "Display Driver Stopped Responding and has Recovered" over and over again in most of the games and even when working in windows or photoshop, it got so frustrating i finally decided to sell the graphics card and buy a ps3, i sold the graphics card (HD6970) and fitted 6450 just so i can use my comp, and there you go, again the same: Display Driver Stopped Responding and has Recovered, this time only in windows as i was not gaming with this card;), some month ago i bought r7 260x, deleted all my drivers and did a clean install of amd catalyst 14.9, guess what? same: "Display Driver Stopped Responding and has Recovered" in every game, currently im playing shadow of mordor and it just goes on and on and on, then i decided to do the only thing i did not try, i uninstalled amd catalyst and drivers and everything that goes with them, rebooted the pc and tried only with the drivers that win 8.1 comes with, and guess what? ive been playing for around two hours now without any problem whatsoever, it runs smooth, looks good and no more: "Display Driver Stopped Responding and has Recovered" error from which i had headaches and nightmares for around a year now.... so, it is the drivers fault, uninstall that shit from amd and enjoy trouble free gaming and working....cheers!
 

Kashif Malim

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Oct 17, 2014
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I tried doing that as well DannyBoy. Didn't work on my end. My GPU only works with the basic Windows driver that come with Windows 7. Windows 8 keeps installing AMD drivers that make give me those driver crashes and make my PC freeze so that I have to reset, all while sitting idle.

It might be that these drivers are trying to make the GPU do something they aren't supposed to do, hence the driver crashes, and when the GPU finally tries to do it, you get the BSOD or your PC simply freezes. The funny bit is, quite a few people running GeForce cards are also having similar issues with a recent update.
 

Christopher Barron

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Feb 11, 2015
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I have the same problem and I'm only using onboard graphics, no GPU, and I get a flicker and message saying "Intel Graphics Driver for Win 8 has stopped responding but has successfully recovered"
And i am running windows 7, not 8, even though the message says 8. Any ideas?
 

Alvare

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Mar 21, 2015
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I have the same problem right now. Microsoft messed it up again with their automatic updates. Installing things from windows 8 while I don't even own a copy of it. After all these issue that started pilling up, I'm going to stay clear from windows next time I buy a pc. They're real amateuristic anyway, naming their next windows copy after 10 instead of nine because they're too lazy to clean their own mess from previous versions.
 

Adora Vivos

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Mar 27, 2015
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Similar thing happening to me. Was having no issues at all until Windows 8.1 went and did some stupid update. Now My 675m crashes EVERY time I try and play a game. No overheating, No overclocks. Starting to miss consoles. No mod support and lower tier graphics, but you know, at least I didn't have to worry about this crap.
 

nathman123

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Apr 3, 2015
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This has happened to me today! II have an Asus GTX 760 Ti and have had to, after many freezes and hangs when windows 8.1 was loading, disable my display driver and am very suspicious of it being a windows update that has messed it up. My issue first started earlier this morning when i had signed into my account and it started freezing on the loading bit and the error that the display driver nvidia 347.88 stopped responding and i assumed it was the driver itself that was buggy but noone on any forum had reported a problem with that particular driver causing windows to freeze and blue screen etc.. I also then tried to use the system restore and that did not work as there was some file missing or corrupted and then i went into safe mode whereby a message popped up saying the system restore was successful. I then disabled the driver in safe mode before restarting and it was absolutely fine and so i figured i needed to update or rollback my nvidia driver. Anyway after much trying i got some success and so figured i may aswell update windows and it wasnt UNTIL my computer randomly hanged and i had to reset windows that it had to 'configure' its update that the same problem arised. After it had 'configured' it had rebooted and it gave me a black screen until a message saying windows couldn't load properly came up so i tried to do a system refresh. The refresh didn't work as i was on 8.1 but originally had the windows 8 disc which was apparently not valid. So i just decided to try and reboot and see what happens and the same issue came up again but with the older driver (Nvidia 347.52) with the constant freezing, sometimes flickering display. Had to disable it again. Is anyone else facing this problem? Was it after you updated windows 8.1 or was it with the above drivers i've described in my post? I've been searching for solutions all day but there is nothing online :( Please help!!
 

Hokman101

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Apr 13, 2015
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Hokman101

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Apr 13, 2015
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The problem is not in tdr or any outdated drivers...the problem is in your RAM i am 100% sure.to fix it go to bios and if your ram speed is for example 1600mhz deacrese it to 1333mhz ;). I had same problems and tryed 1000 solutions none of them worked ntil i realized it was RAM so lower the speed of ram and u will be fine.
 

justagamer41

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Apr 25, 2015
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disable windows aero. AMD HD6670 same issue display driver stopped responding. Off and on for the past 3 yrs. I tried all fix's non worked. I disabled windows aero no problems. It was the one fix I had not tried and only came across it by accident.
 

Dil 037

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Nov 11, 2015
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Mine was solved using Ccleaner ..install it and then check for issues with registers and..click on solve all issues..best of luck..try it..if not solved don't bother me