Random black screen and then BSOD

YAYNEWCARD

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Apr 30, 2014
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Hello.

I brought a HD Radeon 5570 a week ago and set it up. Downloaded the latest drivers from amd. The problem started from then on. Whenever I start Medieval II total war and enter the campaign map, the screen randomly goes black for a second and comes back. Unable to find a solution online, I come to you guys for support.
Happens sometimes when not playing games too. The black screen comes many times and finally comes up a BSOD. Here is what came up after startup -

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: 860DA510
BCP2: 8FCD870E
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050714-17113-01.dmp
C:\Users\Amey\AppData\Local\Temp\WER-44975-0.sysdata.xml

Any help? Thanks. (Please delete my earlier thread as someone accidentally marked it as solved)
 
Solution
I see. try swapping out the new HD 5570 for the old GT 210 and see if that fixes it. If not try a re-installation of windows. Good luck! and may the Force be with you! :)

JoshuaPinto

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Feb 10, 2014
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try updating the graphics card drivers. If that doesn't work that try the PC with out the GPU or with another GPU. If that doesn't fix i then there could be another problem like maybe the motherboard could be bad
 

YAYNEWCARD

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Thanks for the reply.

All my drivers are up to date. I previously had a GT 210 ( :p ) and it was working fine (rules out the fact of faulty board). The problem started only when I installed the HD 5570... I personally think that its a driver conflict. I tried driver sweeper already. Do you recommend me a 'vanilla' installation of my OS? Anything else I could try before that?

Regards.
 

YAYNEWCARD

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Apr 30, 2014
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I asked for a return for the seller. Getting a new card. Will post results later
 

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