Can't use keyboard or mouse anymore, can't get past metro screen

ClutchBerry

Reputable
May 7, 2014
16
0
4,510
Hey everyone,

Yesterday I downloaded about 4 programs and I suspect one of them may have contained a virus. Today when I launched my computer my keyboard and mouse lit up, but I can't see or click my mouse or use my keyboard to login.

First, I thought it may have been a mobo failure but like I said when I boot up they both light up, and when I go to BIOS or system restore they work. So it's not a hardware issue from what I can see.

So then I decided to cut the power to my PC. This brought up a repair menu to troubleshoot my PC. I then tried to do a system resstore to the day before I installed the programs. However when I try to do a system restore, everything works perfectly until the end when I get an error and the system restore is unsuccesful. I also tried just resetting my PC but I cannot do that unless I have my installation disk which I cannot find.

So now I'm stuck. My keyboard and mouse won't work because I suspect of a virus. However, they do work in BIOS and in advanced repair but I get an error in system restore, and lost my disk for reset.

Is there anything else I can do in the BIOS or command prompt to restore or delete the files t1hat I believe are the cause of my keyboard and mouse failure? Any help is appreciated, thank you