New pc not booting up windows

buttsfartstorm

Reputable
Mar 5, 2014
3
0
4,510
just got a new custom pc from ibuypower came pre installed with windows 7. however it refuses to boot it up. Ive tried booting it every possible way and checked for loose components and was on with tech support for 30 min. They dont know what to do and neither do I, thought I'd ask you guys before I go shipping it back
 

buttsfartstorm

Reputable
Mar 5, 2014
3
0
4,510
yeh I got an rma slip. but yes basically it powers on and tries to boot then says it cant identify the boot files and exits back to the bios.
and It does that with every drive I have. and re installing 7 dosnt work either.