Screen Goes Black With Nothing At All

Fadh Abdullah

Reputable
May 8, 2014
2
0
4,510
Hello, please help me..my laptop goes black with no cursor nothing at all..just a dark empty screen after "Starting Windows"...im using windows 7 home basic...1gb ram..standard vga card...250 hdd...anyone know how to fix it???please....

-already try enter safe mode but its stuck on loading driver 'Classpnp.sys' something like that..sometimes it stuck on 'windows loading files' then its goes black again...
 
Solution


System restore using the DVD. You can read online how to boot from DVD and get to these options. There are a ton of guides out there, so I won’t repeat that info. Just make sure to go into the BIOS and set Boot from CD/DVD as the 1st priority above Hard Disk.

Basically get the cd you used for the original windows version.

Rugnir_Viking

Honorable
Mar 27, 2013
329
0
10,860


This issue could be related to a couple of things. The first thing to try is the startup repair or system restore using the DVD. You can read online how to boot from DVD and get to these options. There are a ton of guides out there, so I won’t repeat that info. Just make sure to go into the BIOS and set Boot from CD/DVD as the 1st priority above Hard Disk.

If that doesn’t work, try restarting Windows in Debugging Mode. You can restart the computer and press F8 to get a list of boot options, which includes Safe Mode, Last Known Good Configuration, etc. Sometimes Windows will load in debugging mode and then you can restart the computer and it will start up in normal mode fine.

Some people have gotten stuck at the classpnp.sys part after performing a Windows update, which means it could be related to software. In this case, you can try Last Known Good Configuration or try booting into Safe Mode and then uninstalling any Windows update by going to Control Panel – Programs dialog. If you can get into Safe Mode, you can also try running chkdsk, sfc /scannow, or trying a system restore.

Blue screen of death can be related to incompatibility of driver’s version or virus/Trojan(Trojan:Win32/Dembr.B) infection. Just update the driver or remove the virus. And then give a shot to DLL Suite and fix the associated dll file errors in your PC.
 

Rugnir_Viking

Honorable
Mar 27, 2013
329
0
10,860


System restore using the DVD. You can read online how to boot from DVD and get to these options. There are a ton of guides out there, so I won’t repeat that info. Just make sure to go into the BIOS and set Boot from CD/DVD as the 1st priority above Hard Disk.

Basically get the cd you used for the original windows version.
 
Solution