SLOW Download speed despite having 3/4mb connection

deckardb26354 · May 9, 2014

Hi,

As per the title- I get really poor download speeds on my main computer which is a wired connection into the router.

http://oi61.tinypic.com/2nqqm9z.jpg is my speed.

On steam im getting like 100/300 kb per second.

Any thoughts on why this would be?

The chap at Sky said apparently it's normal when i had it at 500kb per second in the master socket. I say **** that

Cheers.

Austin R · May 9, 2014

Wow that is rubbish speeds, what other programs are you running besides steam? Steam is a hungry little proggy.

deckardb26354 · May 9, 2014

Avast anti virus- updated.
CPU z
Geforce Experience
Realtek HD manager
Logitech software for mouse and keyboard.
That's like it!
Steam of course.

frag06 · May 9, 2014

deckardb26354 :

If you mean you have a 4 Mbps (Megabits-per-second) connection then getting 500KB (Kilobytes-per-second) would be about what you should be able to get; 512KBps to be exact. Your ISP provides you a connection and it is advertised in Megabits-per-second (Mb) not Megabytes-per second (MB).

As there are 8 bits in one byte, you have to divide your connection speed by 8. So since 1 byte equals 1024 bits, we multiply 1024 by 4, which equals 4096 bits and then divide that by 8 to get 512 KBps. If we were to do this in MB, it would be much more complicated, so I just showed the end result of 512KBps. You're getting half a MBps connection, as advertised.

It's all a bunch of BS how ISP's advertise their connection speeds, but there's no way around it. As for getting 100 - 300 KBps on steam, that could be because of high traffic or if someone else is also using your internet.

Hope this helps.

deckardb26354 · May 9, 2014

Then how is it ive seen screens of my mate's internet- 10mb virgin media- Downloading@ 10 mb per second.
it's nothing to do with steam traffic. Im ther downloading at 250kb per sec and my mate is downloading at 8 mb per second.

Im currently on at 250 kb per second now. Sorry but that is not right.

frag06 · May 9, 2014

deckardb26354 :

I wasn't aware Virgin Media offered anything below a 50Mbps connection, but I don't live in the UK. If I had to guess, I would say your friend has a 50Mbps or greater connection.

I'm not sure how to fix your problem (need more specific info), but either there is a big problem with your internet or your connection is just too slow for what you what. Either way, you should call your ISP and ask some questions.

Good luck.

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SLOW Download speed despite having 3/4mb connection

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