IRQL_Not_Less_Or_Equal Windows 8.1 while gaming (Wildstar beta)

Cabik77

Reputable
Apr 25, 2014
10
0
4,520
While playing Wildstar beta, I crash (BSOD) in less than 30 mins. Usually in 5-10 mins. Other games, like Skyrim and Transformers Fall of Cybertron, do not crash after hours of play. It does crash when playing Lord of the Rings Online (lotro); however, it is a different log error message. In Lotro, it just reboots with no BSOD. Error log at the bottom.

Wildstar was installed on the SSD. I moved it to the normal drive to test it there, as most of the other games I play are on the normal drive.

I have ran several stress test and memory test programs to see if I can find the issue. Everything comes back fine. I used the built-in Windows 8.1 memory check with no errors as well.

Other Programs Used:
Memtest86+ (10 passes with no errors)
HeavyLoad (CPU, Memory, GPU, and Storage stress test).
--Ran for 2 hours with no issues. CPU got to 68c. Everything else was much lower.

OS: Microsoft Windows 8.1 Pro (OEM) (64-bit) (Fresh install)
--All Window's Updates are installed.
CPU: Intel Core i7-4770K 3.5GHz Quad-Core
--OC to 4.3 using the auto features in the BIOS.
Motherboard: Asus Sabertooth Z87 ATX LGA1150
--All updates installed. Checked with the EZ Upgrade and on the website. (Version 1707)
Storage: Samsung 840 Pro Series 256GB 2.5" SSD (OS Installed on SSD)
--AND Western Digital BLACK SERIES 1TB 3.5" 7200RPM
Video: PNY GeForce GTX 770 4GB
--Latest driver install. Installed with the auto feature, then verified by checking the version number to the website (335.23).
Memory: G.Skill Ripjaws X Series 8GB (2 x 4GB) DDR3-1866
--Bought two sets of the ram for a total of 16GB.
--First set went in slots 1 and 3 and 2nd set in 2 and 4.
--Memory is set to 1866 in the bios with 1.5v and 8-9-9-24.

-------------------- Wildstar: Event Log Error Message (System) ----------------------
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 5/9/2014 9:37:22 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ARGAN_TUF
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000005c0, 0x0000000000000002, 0x0000000000000000, 0xfffff801bc6872f4). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 050914-4234-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-09T16:37:22.000000000Z" />
<EventRecordID>2185</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>ARGAN_TUF</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">0x0000000a (0x00000000000005c0, 0x0000000000000002, 0x0000000000000000, 0xfffff801bc6872f4)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">050914-4234-01</Data>
</EventData>
</Event>


----------------- Lotro: Event Log Error Message (Application) ----------------------

Log Name: Application
Source: Application Error
Date: 5/7/2014 8:46:42 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Argan_TUF
Description:
Faulting application name: TurbineLauncher.exe, version: 1301.54.9608.4024, time stamp: 0x53607ff5
Faulting module name: patchclient.DLL, version: 3.0.2.0, time stamp: 0x52f3d636
Exception code: 0xc0000005
Fault offset: 0x0002e779
Faulting process id: 0x5e0
Faulting application start time: 0x01cf6a6fac05ab35
Faulting application path: E:\Games2\Lotro\The Lord of the Rings Online\TurbineLauncher.exe
Faulting module path: E:\Games2\Lotro\The Lord of the Rings Online\patchclient.DLL
Report Id: 5dccead4-d663-11e3-8268-e03f497ab058
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-08T03:46:42.000000000Z" />
<EventRecordID>2158</EventRecordID>
<Channel>Application</Channel>
<Computer>Argan_TUF</Computer>
<Security />
</System>
<EventData>
<Data>TurbineLauncher.exe</Data>
<Data>1301.54.9608.4024</Data>
<Data>53607ff5</Data>
<Data>patchclient.DLL</Data>
<Data>3.0.2.0</Data>
<Data>52f3d636</Data>
<Data>c0000005</Data>
<Data>0002e779</Data>
<Data>5e0</Data>
<Data>01cf6a6fac05ab35</Data>
<Data>E:\Games2\Lotro\The Lord of the Rings Online\TurbineLauncher.exe</Data>
<Data>E:\Games2\Lotro\The Lord of the Rings Online\patchclient.DLL</Data>
<Data>5dccead4-d663-11e3-8268-e03f497ab058</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

 

Cabik77

Reputable
Apr 25, 2014
10
0
4,520
I changed the setting in the BIOS to AUTO for the CPU and DRAM settings. I disabled XMP, which is what set the memory settings to what the memory was listed as (1866, 1.5v, 8-9-9-24). It now shows the memory as 1600 (default). I can't see the latency the board picked, as it just says auto.

I've been in Wildstar for over an hour now with no crashes. I'll play like this for a few hours, then start changing the setting back one-by-one until it crashes. My guess at this point is the latency on the memory when I OC the CPU.
 

Cabik77

Reputable
Apr 25, 2014
10
0
4,520
It works great at 4.4 CPU and 1600 speed memory. Of the ram tested on the board, I didn't see anything with a 1866 speed and 8-9-9-24 latency. I assume the latency is the problem when OC'ed.