Hello I am working on my Dad's Computer, which I built in December.
First the Specs:
Intel Core i5 4th Gen 4670k
MSI Z87-G41 PC MATE 1150 ATX
1x 8GB Patriot Viper Xtreme DDR3 1600MHz
120GB Kingston SV300S3 SSD (Boot device)
2x 1TB WD Green Drives (Add. Storage)
1TB WD Black (Add. Storage)
LITE-ON DH-4B1S Blu-ray Burner
Galaxy Nividia 9800GT
Corsair CX600
Windows 7 x64 Pro
It is throwing BSOD's seemingly randomly Including 0x7A kernel_data_inpage_error, 0xF4 critical_object_termination, and 0xED UNMOUNTABLE_BOOT_VOLUME all of which would point to the SSD being the issue
After the first 2 BSOD's (0x7A,0xF4 occured about a day apart) I rebooted the computer and got the 0xED stop and then Windows wouldn't boot it would just show this error
So I booted into my Ubuntu 12.04 Live CD and ran Disk Utility and it returned these SMART results (the reallocated sector count caught my eye)
and here is the SMART data:
I don't know exacly what this all means but the only thing that looks bad is the realloc sector count.
I ran Windows startup repair (amazingly it worked and Windows successfully booted) once in Windows I ran both seatools (all drives pass) and Kingston's toolbox diagnostic and kingston's toolbox says the SSD has 100% Life remaining)
and the kingston SMART log:
There doesn't seem to be any crash dump data (I would see this again as pointing to a SSD(HDD) issue) so I checked EventViewer, this event shows HUNDREDS of times in event viewer for the half an hour or so leading up to each of the first 2 crashes
I finally ran Memtest overnight last night and it showed 2 Errors
-Brad
First the Specs:
Intel Core i5 4th Gen 4670k
MSI Z87-G41 PC MATE 1150 ATX
1x 8GB Patriot Viper Xtreme DDR3 1600MHz
120GB Kingston SV300S3 SSD (Boot device)
2x 1TB WD Green Drives (Add. Storage)
1TB WD Black (Add. Storage)
LITE-ON DH-4B1S Blu-ray Burner
Galaxy Nividia 9800GT
Corsair CX600
Windows 7 x64 Pro
It is throwing BSOD's seemingly randomly Including 0x7A kernel_data_inpage_error, 0xF4 critical_object_termination, and 0xED UNMOUNTABLE_BOOT_VOLUME all of which would point to the SSD being the issue
After the first 2 BSOD's (0x7A,0xF4 occured about a day apart) I rebooted the computer and got the 0xED stop and then Windows wouldn't boot it would just show this error
So I booted into my Ubuntu 12.04 Live CD and ran Disk Utility and it returned these SMART results (the reallocated sector count caught my eye)
ubuntu@ubuntu:~$ sudo smartctl -data -a /dev/sda1
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.8.0-29-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: KINGSTON SV300S37A120G
Serial Number: -REMOVED-
LU WWN Device Id: -REMOVED-
Firmware Version: 506ABBF0
User Capacity: 120,034,123,776 bytes [120 GB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ACS-2 revision 3
Local Time is: Fri May 9 01:17:10 2014 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed: Input/output error
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 48) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x0021) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 120 120 050 Pre-fail Always - 0
5 Reallocated_Sector_Ct 0x0033 100 100 003 Pre-fail Always - 2
9 Power_On_Hours 0x0032 093 093 000 Old_age Always - 45286135175790
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 29
171 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 1
172 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 0
174 Unknown_Attribute 0x0030 000 000 000 Old_age Offline - 24
177 Wear_Leveling_Count 0x0000 000 000 000 Old_age Offline - 3
181 Program_Fail_Cnt_Total 0x0032 000 000 000 Old_age Always - 1
182 Erase_Fail_Count_Total 0x0032 000 000 000 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x0000 034 063 000 Old_age Offline - 73018572834
194 Temperature_Celsius 0x0022 034 063 000 Old_age Always - 34 (Min/Max 17/63)
195 Hardware_ECC_Recovered 0x001c 100 100 000 Old_age Offline - 0
196 Reallocated_Event_Count 0x0033 100 100 003 Pre-fail Always - 2
201 Soft_Read_Error_Rate 0x001c 100 100 000 Old_age Offline - 0
204 Soft_ECC_Correction 0x001c 100 100 000 Old_age Offline - 0
230 Head_Amplitude 0x0013 100 100 000 Pre-fail Always - 100
231 Temperature_Celsius 0x0013 100 100 010 Pre-fail Always - 0
233 Media_Wearout_Indicator 0x0000 000 000 000 Old_age Offline - 3433
234 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 1717
241 Total_LBAs_Written 0x0032 000 000 000 Old_age Always - 1717
242 Total_LBAs_Read 0x0032 000 000 000 Old_age Always - 1699
SMART Error Log not supported
SMART Self-test Log not supported
Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
smartctl 5.41 2011-06-09 r3365 [x86_64-linux-3.8.0-29-generic] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Device Model: KINGSTON SV300S37A120G
Serial Number: -REMOVED-
LU WWN Device Id: -REMOVED-
Firmware Version: 506ABBF0
User Capacity: 120,034,123,776 bytes [120 GB]
Sector Size: 512 bytes logical/physical
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: ACS-2 revision 3
Local Time is: Fri May 9 01:17:10 2014 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
Error SMART Status command failed: Input/output error
SMART overall-health self-assessment test result: PASSED
Warning: This result is based on an Attribute check.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 48) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x0021) SCT Status supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 120 120 050 Pre-fail Always - 0
5 Reallocated_Sector_Ct 0x0033 100 100 003 Pre-fail Always - 2
9 Power_On_Hours 0x0032 093 093 000 Old_age Always - 45286135175790
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 29
171 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 1
172 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 0
174 Unknown_Attribute 0x0030 000 000 000 Old_age Offline - 24
177 Wear_Leveling_Count 0x0000 000 000 000 Old_age Offline - 3
181 Program_Fail_Cnt_Total 0x0032 000 000 000 Old_age Always - 1
182 Erase_Fail_Count_Total 0x0032 000 000 000 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
189 High_Fly_Writes 0x0000 034 063 000 Old_age Offline - 73018572834
194 Temperature_Celsius 0x0022 034 063 000 Old_age Always - 34 (Min/Max 17/63)
195 Hardware_ECC_Recovered 0x001c 100 100 000 Old_age Offline - 0
196 Reallocated_Event_Count 0x0033 100 100 003 Pre-fail Always - 2
201 Soft_Read_Error_Rate 0x001c 100 100 000 Old_age Offline - 0
204 Soft_ECC_Correction 0x001c 100 100 000 Old_age Offline - 0
230 Head_Amplitude 0x0013 100 100 000 Pre-fail Always - 100
231 Temperature_Celsius 0x0013 100 100 010 Pre-fail Always - 0
233 Media_Wearout_Indicator 0x0000 000 000 000 Old_age Offline - 3433
234 Unknown_Attribute 0x0032 000 000 000 Old_age Always - 1717
241 Total_LBAs_Written 0x0032 000 000 000 Old_age Always - 1717
242 Total_LBAs_Read 0x0032 000 000 000 Old_age Always - 1699
SMART Error Log not supported
SMART Self-test Log not supported
Note: selective self-test log revision number (0) not 1 implies that no selective self-test has ever been run
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
I ran Windows startup repair (amazingly it worked and Windows successfully booted) once in Windows I ran both seatools (all drives pass) and Kingston's toolbox diagnostic and kingston's toolbox says the SSD has 100% Life remaining)
SMART READ DATA
Revision: 10
Attributes List
1: (SSD Raw Read Error Rate) Normalized Rate: 104 Sectors Read: 9134101 Read Errors: 0
5: (SSD Retired Block Count) Spare blocks remaining 100% Retired Block 2
9: (SSD Power-On Hours) Value 93 Total 6765 hrs 59 mins
12: (SSD Power Cycle Count) Power Cycle Life Remaining 100% Number of power cycles 32
171: (SSD Program Fail Count) Program Error Count 1
172: (SSD Erase Fail Count) Erase Error Count 0
174: (SSD Unexpected power loss count) Unexpected power loss Count 27
177: (Wear Range Delta) Wear Range Delta 3%
181: (Program Fail Count) Program Error Count 1
182: (Erase Fail Count) Erase Error Count 0
187: (SSD Reported Uncorrectable Errors) Normalized Value 100 lifetime URAISE Errors 0
189: (Unrecognized Attribute) Value: 32 Raw Data: 20 00 3f 00 11 00 00
194: (SSD Temperature Monitoring) Normalized temp 32 Current 32 High 63 Low 17
195: (SSD ECC On-the-fly Count) Normalized Value 120 Sectors Read 9134101 UECC Count 0
196: (SSD Reallocation Event Count) Normalized Value 100 Reallocation Event Count 2
201: (SSD Uncorrectable Soft Read Error Rate)Normalized Value 120 Sectors Read 9134101 Uncorrectable Soft Error Count 0
204: (SSD Soft ECC Correction Rate (RAISE) Normalized Value 120 Sectors Read 9134101 Soft ECC Correction Count 0
230: (SSD Life Curve Status) Normalized Value 100
231: (SSD Life Left) Life Remaining 100%
233: (SSD Internal Reserved) 3434
234: (SSD Internal Reserved) 1717
241: (SSD Lifetime writes from host) lifetime writes 1717
242: (SSD Lifetime reads from host) lifetime reads 1704
Revision: 10
Attributes List
1: (SSD Raw Read Error Rate) Normalized Rate: 104 Sectors Read: 9134101 Read Errors: 0
5: (SSD Retired Block Count) Spare blocks remaining 100% Retired Block 2
9: (SSD Power-On Hours) Value 93 Total 6765 hrs 59 mins
12: (SSD Power Cycle Count) Power Cycle Life Remaining 100% Number of power cycles 32
171: (SSD Program Fail Count) Program Error Count 1
172: (SSD Erase Fail Count) Erase Error Count 0
174: (SSD Unexpected power loss count) Unexpected power loss Count 27
177: (Wear Range Delta) Wear Range Delta 3%
181: (Program Fail Count) Program Error Count 1
182: (Erase Fail Count) Erase Error Count 0
187: (SSD Reported Uncorrectable Errors) Normalized Value 100 lifetime URAISE Errors 0
189: (Unrecognized Attribute) Value: 32 Raw Data: 20 00 3f 00 11 00 00
194: (SSD Temperature Monitoring) Normalized temp 32 Current 32 High 63 Low 17
195: (SSD ECC On-the-fly Count) Normalized Value 120 Sectors Read 9134101 UECC Count 0
196: (SSD Reallocation Event Count) Normalized Value 100 Reallocation Event Count 2
201: (SSD Uncorrectable Soft Read Error Rate)Normalized Value 120 Sectors Read 9134101 Uncorrectable Soft Error Count 0
204: (SSD Soft ECC Correction Rate (RAISE) Normalized Value 120 Sectors Read 9134101 Soft ECC Correction Count 0
230: (SSD Life Curve Status) Normalized Value 100
231: (SSD Life Left) Life Remaining 100%
233: (SSD Internal Reserved) 3434
234: (SSD Internal Reserved) 1717
241: (SSD Lifetime writes from host) lifetime writes 1717
242: (SSD Lifetime reads from host) lifetime reads 1704
There doesn't seem to be any crash dump data (I would see this again as pointing to a SSD(HDD) issue) so I checked EventViewer, this event shows HUNDREDS of times in event viewer for the half an hour or so leading up to each of the first 2 crashes
. There are no IDE drives in this computer and I couldn't find \Device\Ide\IdePort0 in the regedit device map but maybe this is unrelated?
I finally ran Memtest overnight last night and it showed 2 Errors
I figure this is reason to RMA the RAM (sounds like a rap song lol) but I don't see how this could cause these particular BSOD's, Is it possible or is this also unrelated? Any other thoughts? Thank you in advance.
-Brad
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