BSOD caused by ntoskrnl.exe

NiNE1911

Honorable
May 5, 2014
12
0
10,510
So recently I updated my motherboard, cpu and installed new corsair cooling. At first run I had a BSOD, so I decided to re-install my windows on my SSD. Everything was running fine, but then my windows would randomly freeze and on rare instances I got a BSOD. This is the summary of it: "SYSTEM_SERVICE_EXCEPTION, Technical info: 0x0000003B" I used BlueScreen Viewer to check that the issue was ntoskrnl.exe (Address in stack: ntoskrnl.exe+75169). I have searched through numerous threads and couldn't find the solution. Also I do not have FireWire. My bios is also updated to latest version. I ran memtest and nothing came up. I am just lost as to what the issue is...I would really appreciate some help.

 

Arnauld Filancia

Reputable
Jan 16, 2015
1
0
4,510
Hi,

Let me share with you how I solve my similar random BSOD. After trying tons of solution (harware check, total re-install, river upgrade....) I got another diagnostic from Tech Support Forum:

http://www.techsupportforum.com/forums/f299/solved-bsod-ntoskrnl-exe-75bc0-irql_not_less_or_equal-940122.html#post5961010

The culprit was a Window component. Indeed, it seemed to a well-known (not to all...) issue with a Microsoft driver bug. The BSOD is caused by the Windows component netio.sys.

I installed the Microsoft hotfix from https://support.microsoft.com/kb/2958399/.
An no more BSOD since...

Hope it'll hep you too.
Arnauld
 

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