HDD problems and chkdsk question

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LucaSmooth

LucaSmooth

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Feb 28, 2014
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Howdy, I recently received my friends HDD that had for some strange reason dropped in capacity from 500GB to 14GB. I'm assuming it's just because the HDD was towards the end of it's life (even though the laptop itself was only about 4 years old).

So I took it off his hands to hopefully try and fix it/recover his data and such. I have tried using Recuva to recovery through a deep scan but as I thought, It could only scan the 14GB that the drive had been dropped to.

I decided to run a CHKDSK E: /f/r and came back with this..

Chkdsk was executed in read/write mode.

Checking file system on E:
The type of the file system is NTFS.
Volume label is Recovery.

CHKDSK is verifying files (stage 1 of 5)...
512 file records processed. File verification completed.
1 large file records processed. 0 bad file records processed.
CHKDSK is verifying indexes (stage 2 of 5)...
606 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 5)...
Security descriptor verification completed.
48 data files processed. CHKDSK is verifying Usn Journal...
352 USN bytes processed. Usn Journal verification completed.

CHKDSK is verifying file data (stage 4 of 5)...
496 files processed. File data verification completed.

CHKDSK is verifying free space (stage 5 of 5)...
2161634 free clusters processed. Free space verification is complete.

Windows has scanned the file system and found no problems.
No further action is required.

15359999 KB total disk space.
6658176 KB in 265 files.
128 KB in 49 indexes.
0 KB in bad sectors.
55159 KB in use by the system.
53248 KB occupied by the log file.
8646536 KB available on disk.

4096 bytes in each allocation unit.
3839999 total allocation units on disk.
2161634 allocation units available on disk.



Does anyone have any ideas on how I could recover their data? Or is the drive completely doomed?


Thanks for any answers, I am trying to pursue a career in IT so this is a great learning process for me.

-Luca
 
Solution
techgeek
The issue with data recovery centers like plaintuts mentioned is they are prohibitively expensive. These services are for corporations with mission critical data that needs recovery. We are usually talking thousands of dollars with no guarantees that all or any data will be recovered. If the surface of the disk is damaged, (ie the head hit the platter), any data on that portion of the disk is unrecoverable by any means.
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LucaSmooth

LucaSmooth

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Feb 28, 2014
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Would Seatools still work with a WD drive?

It's not a recovery disc, the disc was just named recovery for some strange reason I was fairly confused as well.

It is infact a 500GB Western Digital Scorpio Black
 
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techgeek

techgeek

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Apr 11, 2004
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I have seen this before. Something is physically wrong with the drive. I had a 300GB drive that I was doing a defrag / scan on and it all of a sudden started making loud clicking and scratching noises. The computer froze and on reboot it said it was a different model drive at 10GB. I left it power off for some time to let it cool. On reboot it detected it as the correct model, but during boot up it crashed again. Again the BIOS showed the 10GB with the model changed. I was never able to recover any data because it wouldn't work long enough to get anything from it.

My guess is the drive is done. As for the 14GB versus 15359999KB, this is the difference between binary and decimal. As to why it shows that much available space, it's hard to say what has exactly failed. So it's hard to say why it's showing either the total or remaining space values that it is.
 
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plaintuts

plaintuts

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May 5, 2014
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If the data inside the disk is really important, then sending the disk to a data recovery specialist would be better. What they do, is basically disassemble the drive and recover the actual hard disk.

As for data recovery applications, 50/50 chance as to success. That ratio goes down for your case, because it seems like the disk has a broken header pin.
 
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LucaSmooth

LucaSmooth

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Feb 28, 2014
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My guess was the drive was done as well, but I thought I should come here to hopefully try and get some answers.
That's quite odd that it was changed to a different model drive, this disc hasn't changed that drastically, it's just dropped the capacity.

I may take Plaintuts advice and possibly take it to a DR specialist.

Thank you for all the help so far, guys.

I am looking for other tips or things to try though, so please keep the replies coming.

 
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techgeek

techgeek

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Apr 11, 2004
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29,965
The issue with data recovery centers like plaintuts mentioned is they are prohibitively expensive. These services are for corporations with mission critical data that needs recovery. We are usually talking thousands of dollars with no guarantees that all or any data will be recovered. If the surface of the disk is damaged, (ie the head hit the platter), any data on that portion of the disk is unrecoverable by any means.
 
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