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Please Help! Very strange random restarting issue!

Last response: in Systems
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May 10, 2014 8:50:07 AM

Ok, so I built this computer a few months ago and almost immediately it started restarting randomly. Sometimes over and over and sometimes it won't restart all day. I thought it was the psu so I got a new corsair and put in it. Same problem. I thought it was maybe a virus, so I ran Vipre but nothing is showing up. I ran a memory test, RAM is ok. Also I flashed the bios to the newest version. I'm just about out of ideas short of wiping everything clean and reinstalling windows. Here are my system specs----PLEASE HELP!

OS Name Microsoft Windows 8.1 Pro
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MAIN
System Manufacturer MSI
System Model MS-7721
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD A10-5800K APU with Radeon(tm) HD Graphics, 3800 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. V25.3, 3/18/2014
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer MSI
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.3.9600.17031"
User Name Main\MAIN\Tim
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.19 GB
Available Physical Memory 6.08 GB
Total Virtual Memory 14.4 GB
Available Virtual Memory 13.2 GB
Page File Space 7.25 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Log Name: System
Source: AFD
Date: 5/10/2014 10:15:29 AM
Event ID: 16001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Main
Description:Log Name: System
Source: AFD
Date: 5/10/2014 10:15:29 AM
Event ID: 16001
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Main
Description:
A TDI filter (\Driver\SbFw) was detected. This filter has not been certified by Microsoft and may cause system instability.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="AFD" />
<EventID Qualifiers="32768">16001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-05-10T15:15:29.239688700Z" />
<EventRecordID>16351</EventRecordID>
<Channel>System</Channel>
<Computer>Main</Computer>
<Security />
</System>
<EventData>
<Data>\Device\Afd</Data>
<Data>\Driver\SbFw</Data>
<Binary>000000000200300000000000813E0080000000000000000000000000000000000000000000000000</Binary>
May 10, 2014 8:54:51 AM

Can you actually list your full pc specification( include power supply). need more info
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May 10, 2014 8:55:48 AM

Are all your drivers up to date?
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Related resources
May 10, 2014 8:57:22 AM

Here is some info: http://www.komodia.com/tdi

Per this, Microsoft may not support TDI for Win 8. (In the log, a TDI filter was detected).
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May 10, 2014 9:10:44 AM

Suztera said:
Can you actually list your full pc specification( include power supply). need more info


corsair CX500M
MSI A88VM-E45 mobo
AMD A10-5800k 3.8 MHz APU
G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1866
2 SATA HDDs
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May 10, 2014 9:15:39 AM

periman2 said:
Are all your drivers up to date?


Yes. Everything is up to date...I went into device manager and tried every single option on every piece of hardware to update driver but they were all the latest.
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May 10, 2014 9:20:45 AM

Do you happen to have addaware installed? Also have you tried uninstallling your antivirus and installing a new one?
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Best solution

May 10, 2014 9:29:53 AM

Bad4Bizness84 said:
periman2 said:
Are all your drivers up to date?


Yes. Everything is up to date...I went into device manager and tried every single option on every piece of hardware to update driver but they were all the latest.


That is not really the best way to check updates.
For the motherboard, you will have to go to the motherboard's manufacturer and download the drivers.
For your apu, download from AMD Catalyst : support.amd.com/en-us/download
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