anti virus problems

becandleo

Reputable
May 10, 2014
2
0
4,510
Hi,

my Norton anti virus has expired and the renewal cost was quite expensive so decided to try and download the avast at a cheaper cost but it keeps coming up with a problem.

I then decided to try windows anti virus but this also keeps coming up with an error.

I have un installed the Norton.

Can anyone help?
 

becandleo

Reputable
May 10, 2014
2
0
4,510
Thanks for your help, I have tried installing AVG and this is what it said:
Coul not write value NamePrefix to key\SYSTEM\ current control set\ services\ AVGIDSAgent\ Parameters. Verify that you have sufficient access to that key, or contact your support personnel.

Severity: Error
Error Code: 0xC0070643
Error Message: Geneal internal error
Additional Message: MSI Engine: ffailed to install product.