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Can't open new programs

Last response: in Windows 7
May 10, 2014 1:14:29 PM

I can't open any new programs on my computer, for instance, I downloaded utorrent from it's official website and it will not open, I can't kill it's process tree. I've scanned for viruses and I didn't find any. I changed my registry exe value to exefile and nothing.

Malwarebytes Anti-Malware

Scan Date: 5/10/2014
Scan Time: 3:25:44 PM
Administrator: Yes

Malware Database: v2014.05.10.10
Rootkit Database: v2014.03.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Chameleon: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Matthew

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 247877
Time Elapsed: 4 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 1
PUP.Optional.SearchProtection.A, C:\Users\Matthew\AppData\Roaming\Search Protection\SearchProtection.exe, 3412, , [07bbd07f126960d650971e769969dc24]

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.MyEmoticons.A, HKU\S-1-5-21-4189469858-1676643673-1590127493-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [e7db4c03cfac270fb885a9e7bd450cf4],

Registry Values: 1
PUP.Optional.SearchProtection.A, HKU\S-1-5-21-4189469858-1676643673-1590127493-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|SearchProtection, "C:\Users\Matthew\AppData\Roaming\Search Protection\SearchProtection.EXE" /autostart, , [07bbd07f126960d650971e769969dc24]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.SearchProtection.A, C:\Users\Matthew\AppData\Roaming\Search Protection\SearchProtection.exe, , [07bbd07f126960d650971e769969dc24],

Physical Sectors: 0
(No malicious items detected)


This is was malware bites found, I quarantined the files

More about : open programs

a c 209 $ Windows 7
May 10, 2014 1:42:51 PM

what is this new programs? do they have name? so old programs work fine?
May 10, 2014 1:53:37 PM

rgd1101 said:
what is this new programs? do they have name? so old programs work fine?

I can uninstall and reinstall old programs and they'll work, I uninstalled and reinstalled dota and it was fine. League of legends is a new program that doesn't work, same with diablo. And if league launches it doesn't connect the server which could be server side, but diablo has the same issue. Utorrent just launched but was totally unresponsive the only part of utorrent that i could see was the bar in the top right of the program where you can close, minimize, maximize. If you need me to elaborate I can or if you need any additional info