- May 11, 2014
- 1
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- 4,510
Good afternoon,
Earlier today I had no problem connecting to the internet and everything worked fine on my PC. Since i felt like my PC ran a bit slow i decided to reboot it. After the reboot the PC wasn't able to connect to the internet.
The following was the error i recieved when trying to connect; " There seem to be an error with the driver or a hardware-related problem on the network adapter Real Teak RTL8168C (P) / 8111C (P ) Family PCI - E Gigabit Ethernet NIC ( NDIS 6.0)
During the 6 years i've had this PC i have never come across this type of error before
What I have done trying to solve the problem:
- Checked device manager, there was no error to be found on either the network card or the wireless card
- I have updated the drivers on PCI-e network card and the wireless card
- Tried to disable/enable both cards
- Tried to restore the computer to a previous version when it was functioning correctly
- Tried different internet cables (on 2 different routers and 2 different PCs)
- Rebooted the Internet
- Psychially opened the PC and made sure that everything was in the right place and connected
- I have run test of all the hardware in the computer, and no error came up
- Checked the input for the internet cable, i got both lights working, 1 green and 1 orange
Do you have any suggestions or things I can test to see if the network card is dead ? I am not a PC expert, but i can follow instructions.
More detatils:
I run a Vista 64-bit system
Can you help me please
Thank you very much !
Earlier today I had no problem connecting to the internet and everything worked fine on my PC. Since i felt like my PC ran a bit slow i decided to reboot it. After the reboot the PC wasn't able to connect to the internet.
The following was the error i recieved when trying to connect; " There seem to be an error with the driver or a hardware-related problem on the network adapter Real Teak RTL8168C (P) / 8111C (P ) Family PCI - E Gigabit Ethernet NIC ( NDIS 6.0)
During the 6 years i've had this PC i have never come across this type of error before
What I have done trying to solve the problem:
- Checked device manager, there was no error to be found on either the network card or the wireless card
- I have updated the drivers on PCI-e network card and the wireless card
- Tried to disable/enable both cards
- Tried to restore the computer to a previous version when it was functioning correctly
- Tried different internet cables (on 2 different routers and 2 different PCs)
- Rebooted the Internet
- Psychially opened the PC and made sure that everything was in the right place and connected
- I have run test of all the hardware in the computer, and no error came up
- Checked the input for the internet cable, i got both lights working, 1 green and 1 orange
Do you have any suggestions or things I can test to see if the network card is dead ? I am not a PC expert, but i can follow instructions.
More detatils:
I run a Vista 64-bit system
Can you help me please
Thank you very much !
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