microsoft xbox 360 wireless receiver won't sync with controller

I've just bought a brand new Microsoft xbox 360 wireless controller set from future shop and can't get the wireless receiver to connect with the controller. whenever I try to sync both the controller and receiver search for a signal in usual fashion but shortly after the light will turn solid on the receiver while the light on the controller will stop rotating ring quadrants and instead fill all quadrants and remain blinking. I tested the new controller by synching it to me xbox 360 and everything worked finer there. I've also tried following another guide which said i needed to delete the drivers and download new ones but no "unidentified device" appears in my device manager for one of the steps.
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