atikmdag.sys (0x1000007e) BSOD?

MichaelTS · May 12, 2014

I was watching youtube when I suddenly got a BSOD. Here's the information from bluescreenview:

==================================================
Dump File : 051214-19047-01.dmp
Crash Time : 5/12/2014 2:02:07 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`0f4e9072
Parameter 3 : fffff880`0935f760
Parameter 4 : 00000000`00000000
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+9a072
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 8.01.01.1390
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051214-19047-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 281,464
Dump File Time : 5/12/2014 2:03:19 AM
==================================================

What can I do to fix it?

i7Baby · May 12, 2014

http://msdn.microsoft.com/en-us/library/windows/hardware/ff558949(v=vs.85).aspx

graphics card problem. Try another card. Try your card in another pc.

Update card drivers.

Also http://www.tomshardware.com/forum/269897-45-ntoskrnl-corrupt for ntoskrnl.exe if problem isn't fixed when card is fixed.

MichaelTS · May 12, 2014

A clean install of catalyst fixed the ntoskrnl.exe problem, but the atikmdag.sys problem persists. While playing a video, I got another BSOD:

==================================================
Dump File : 051214-31340-01.dmp
Crash Time : 5/12/2014 7:03:30 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0f540dbb
Parameter 3 : fffff880`040d2228
Parameter 4 : fffff880`040d1a80
Caused By Driver : atikmdag.sys
Caused By Address : atikmdag.sys+128f6f
File Description : ATI Radeon Kernel Mode Driver
Product Name : ATI Radeon Family
Company : Advanced Micro Devices, Inc.
File Version : 8.01.01.1390
Processor : x64
Crash Address : atikmdag.sys+c7dbb
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\051214-31340-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 266,288
Dump File Time : 5/12/2014 7:05:32 AM
==================================================

i7Baby · May 12, 2014

http://forums.guru3d.com/showthread.php?t=363233

supasieu · May 12, 2014

MichaelTS :

Recently, I experience the same issue. It happened to one of our Dell Optiplex 990 SFF, it has onboard graphics. It automatically/randomly shutdown when browsing the net or playing online/offline video. After some diag and try with different graphics card, NIC, RAM, HDD, PSU and result that the mainboard is the problem. We replaced the mainboard (same model) with previous OS hdd, RAM, PSU and the problem does not happen again.

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atikmdag.sys (0x1000007e) BSOD?

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