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how to make keyboard and mouse work after upgrade to win 8.1 on AMD A8 processor

Last response: in Windows 8
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May 12, 2014 4:54:15 AM

i just upgraded my windows 8 to windows 8.1 on an Amd processor. the keyboard and mouse were not working. i went to the setup utility and there was no UEFI option and i could not find an an alternative software to INTEL XHCI. Help Please.
May 12, 2014 6:59:12 AM

Samir67 said:
i just upgraded my windows 8 to windows 8.1 on an Amd processor. the keyboard and mouse were not working. i went to the setup utility and there was no UEFI option and i could not find an an alternative software to INTEL XHCI. Help Please.

Do you have a Recovery/Installation disk for your PC? If not you will need to create a Recovery Drive on another W8/8.1 PC and boot from it. Then use Troubleshoot and Advanced Options to boot into Safe Mode with Networking to download Drivers for your Keyboard and Mouse.

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July 14, 2014 6:34:41 AM

Late reply but it happened to me yesterday on windows 8.1. The 14.6 beta driver uninstaller listed a lot of things including a USB Filter Driver. Wanted to install 14.7 beta and uninstalling 14.6 messed with usb drivers. Good on UEFI BIOS but upon booting nothing via USB works.

Hopefully had teamviewer installed with unattended option on so fixed PC with mi iPad installing the 14.7 beta drivers over network (teamviewer mouse interactions worked!). Reboot and was fixed.

Letting this info here so we get more curious about these tecnologies like VNC, TeamViewer and others that sometime save hours of troubleshooting.
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