Games freeze, but not completely.

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eXcelletrix

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Mar 12, 2014
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Okay so I'm playing World of Warcraft and what I keep getting are weird freezes, which affect NPC's and player characters. The animation of character cloaks still work, they still breathe, the sound is still going on and say for example I was stood next to a shop/vendor, I can open it, buy or sell stuff, so it's actually working, but I can't move or see anyone else move.
I thought it's just the game, so I tried playing others. It happen on my first League of Legends match and 2nd DotA match, only solution to remove this freeze is to exit the game and run it again.
I replaced my 295 gtx with a 580 a month back, had no issues at all. Yesterday my PC shutdown twice during a raid in WoW, so after it I started checking the temperatures and saw my CPU is going over 100 and shutting down the PC. The idle temp was around 72, so I decided to check if the fan works and applied new thermal paste. Now the idle temp is around 40 celsius, but only goes up to 60-65 under full load - WoW, Mumble, music player and bandicam running to record stuff. So I got rid of the heating problems, but my games freeze. Does anyone have any idea what it might be? I welcome any suggestion, I have experience in constructing/deconstructing rigs, so whatever crazy idea falls on Your mind, please share it.

OS: Windows 7 Ultimate (x64)

CPU: AMD Phenom II X4 940 3GHz 57°C and the CPU Fan is at 5818 RPM out of 6250 which is max.

GPU: Nvidia GeForce GTX580 (temp idling at 50 °C, going up to 70°C sometimes, but rarely)
Fans: 1500-1530 RPM out of 1560 max (not sure if this is the one that's so loud or the CPU fan)
Then under it says FANS PWM/FANPWMIN0: 43%

Mobo: ASRock A790GMH/128M
CPUID HWMonitor is tracking 3 types of temperature here.
At the moment they are:
SYSTIN 48°C
CPUTIN 54°C
AUXTIN 29°C

HDD: Segate ST3500412AS 500GB Assembly 40°C and Air Flow 40°C

RAM: 8 GB - 4x2GB (Dual Channel)

Audi Adapter: ATI/AMD SB600 (sound works fine)

Network Adapter: RealTek Semiconductor RTL81868D/8111D PCI-E Gigabit Ethernet Adapter

Monitor: BenQ G2220HD (Analog)
 
Solution
bgunner
When running IBT It will show usable ram not total. So it showing 6495 MB is normal and what is should be doing. nothing to worry about here. Ther reason for the lower ram value is because the OS and other programs running are using some ram which is not free to be tested with.



the reason your Typing is appearing slow is because the system is using so much of the CPU to run the stress test. When stress testing you should leave the system alone...
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bgunner

bgunner

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your CPU is still hot but may not be enough to crash right now. Yes you got your temps to drop but 57°c is high for a Phenom II just playing games. Being at a stock speed you may want to think of why it is so hot. Like to much voltage, not enough Hot air exhaust fan/s, not enough cool air intake fan/s, improper CPU cooler installation, plugged cooler fins, A new cpu cooler.

You can also try stress testing the system. Memtest86+ first as memory errors can show as CPU instability, Intel Burn Test, Prime 95, OCCT just for the CPU as the rest of the program has been found to be unreliable and HDDscan.

If you pass all these tests then you have a program conflict causing the crash.
 
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eXcelletrix

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Oh wow, there's actually 6 of them in device manager! I'll try delete the extra ones and run a match of League again, thanks mate, wouldn't think of checking anything related with sound!
 
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eXcelletrix

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HDDScan S.M.A.R.T. Report
Model: ST3500412AS
Firmware: CC32
Serial: 5VV08YPF
LBA: 976773168

Report By: HDDScan for Windows version 3.3
Report Date: 5/13/2014 1:33:34 AM


Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 120 099 0000000E4A-BD94 006

003 Spin Up Time 097 097 0000000000-0000 000

004 Start/Stop Count 097 097 0000000000-0DD8 020

005 Reallocation Sector Count 098 098 0000000000-0070 036 - Has a yellow triangle exclamation mark, everything else is green.

007 Seek Error Rate 084 060 0000000E01-A146 030

009 Power-On Hours Count 089 089 0000000000-2674 000

010 Spin Retry Count 100 100 0000000000-0000 097

012 Device Power Cycle Count 099 099 0000000000-06E8 020

183 SATA Downshift Error Count 100 100 0000000000-0000 000

184 End To End Error Count 100 100 0000000000-0000 099

187 Reported Uncorrectable Error 100 100 0000000000-0000 000

188 Reported Command Timeouts 100 097 0000000000-01B0 000

189 High Fly Writes 001 001 0000000000-0064 000

190 Airflow Temperature 062 053 38 C 045

190 Airflow Temperature Minimum 062 053 21 C 045

190 Airflow Temperature Maximum 062 053 43 C 045

194 HDA Temperature 038 047 38 C 000

194 HDA Temperature Minimum 038 047 08 C 000

194 HDA Temperature Maximum 038 047 53 C 000

195 Error Rate 040 024 0000000E4A-BD94 000

197 Current Pending Errors Count 100 100 0000000000-0000 000

198 Uncorrectable Errors Count 100 100 0000000000-0000 000

199 UltraDMA CRC Errors 200 200 0000000000-0000 000

240 Heads Flying Hours 100 253 1FE28C0000-384E 000

241 Total Host Writes 100 253 0000007F2F-B530 000

242 Total Host Reads 100 253 000000258F-7AF3 000
 
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bgunner

bgunner

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the GPU will throttle when the temp gets to high. Make sure your have the error check enabled in the GPU settings of OCCT. Then run the test for 1/2 hour to 1 hour. IF it does not error then the GPU tests good.

By the way you should be testing the ram first. let the program run for 11 passes to be sure of ram stability.

Intel Burn test run this for 20 runs at maximum stress level.

Prime95 run this for 5 hour or more.

Occt run this with erorr check enabled and leave the system alone or you can get a false positive.

HDDscan is fine to do when ever you feel like it but ram is always the first thing to check. It can show as many different problems.
 
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bgunner

bgunner

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Download Memtest86+ Put it on a CD/DVD/flash drive and run it at boot. Select it as the boot device. this program does not need windows to run it has it's own interface to work with. Once it boots from the media drive then just let it run. it will start on its own and just wait for it to run 11 passes. this will take time don't rush it, this is the same with all of these programs, not rushing it that is. the other programs need windows to run.
 
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eXcelletrix

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Ok mate I need to fix this faster, I couldn't wait for 11 passes, 5 took 8 hours and I have to attend the raid tonight as Co-Raid leader.
5 passes, 0 errors.
What I did find weird in the Intel Burn Test is that it sees only 6495+/- available RAM even though I have 8? Do You think one stick is close to dying or died already?
 
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eXcelletrix

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Also after running that memtest for 8 hours and InterBurn test is at 4 out of 10 steps, my temp went up to 80 celsius and from time to time when I type, the letters don't appear as I type, but appear as a full written word after a second, maybe due to CPU being @ 100% usage from testing?
 
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eXcelletrix

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10 of 10 completed, but I got an error.

IntelBurnTest - Critical Error

WARNING! Linpack binary stopped unexpectedly. This could be a result of missing executables, unstable system, or a software bug. If You have UAC enabled, please try re-running the program with administrative privileges.

Test executed for 427.09 seconds.
 
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eXcelletrix

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I ran it again and it succeeded after 447.02 seconds.
Peak temp was at 82 celsius this time.

Weird seeing everywhere how 62 celsius is the max for this CPU when I've been gaming for years with it over 65, had no idea it should be way lower haha.
 
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eXcelletrix

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Found another big a** fan, might be from a PSU or something, trying to add it to the side as an extra exhaust fan, something makes me think it's the case airflow. The case itself is kinda small and full of cables from the 750W PSU.

P.S. Can a bad sensor cause this? I really cant understand why the cpu is idle at 52 celsius atm, by what other people that have the same CPU said, it should idle at like 30.
 
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eXcelletrix

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I can't add the fan to the side, but I can add it to the front. It seems the top front fan is blowing air in, if I added this big fan below it to be the exhaust one, think it would have any effect? The top one is blowing cool air to the CPU and I can feel with my hand the warm air is going down to the GPU, which I don't like it doing. So I thought if I add the exhaust fan under the intake, it might do some wonder?
 
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eXcelletrix

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Well, CPU issues aren't solved, 50-53 at idle, but I saw something strange with my mobo:

CPUTIN was at 102 celsius max, it's at 50 but HWMonitor seems to log highest temps. Wouldn't it melt or something at 102 celsius?

Also checked my fathers PC HWMonitor, his Auxtin is at 102 as max while on mine it's CPUTIN...
 
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bgunner

bgunner

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When running IBT It will show usable ram not total. So it showing 6495 MB is normal and what is should be doing. nothing to worry about here. Ther reason for the lower ram value is because the OS and other programs running are using some ram which is not free to be tested with.



the reason your Typing is appearing slow is because the system is using so much of the CPU to run the stress test. When stress testing you should leave the system alone and read a book or something else while keeping an eye on temps.



this was most likely caused because you were using the system during the test. once the test is started then leave the PC alone.



All cables need to be tucked out of the way so air can flow freely through the system. here is an example :
Keep the cables tied and tucked in the back panel as much as possible to facilitate this.

Your CPU temp is way high and you need to bring it down. Are you using an after market cooler or stock cooler?
also the 580 runs extremely hot and if it is pumping the hot air in the case this could be part of the issue with the CPU temp.



Front fans (mounted vertically) should be mounted with air blowing into the case from front to back
Top fans (mounted horizontally) should have the air blowing up out of the case.
Rear fans (mounted vertically) should have the Air blowing out of the case towards the back.
Bottom fans (mounted horizontally)should have air blowing Up into the case
Side fans ( mounted vertically) can be mounted either direction depending on what is needed for air flow. I have my side fan as an exhaust to pull the heat from my GPU out of the case.



some times Hwmonitor can have a bad reading. If you hit 102°c you would kill the CPU. The Max temp for your CPU is 72°c but is best to keep it to 55-62° for longevity reasons.

Tuck those wires out of the way, make sure your fans are blowing in the proper direction and get more air flow in that case. also make sure you are not over volting the CPU but only after the case fan change and having the same issue. your locking up and freezing because your CPU is over heating.
 
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Solution
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eXcelletrix

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Mar 12, 2014
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I bought a new and bigger tower with openings for top and side fans, has alot more space to hide the cables and bought a top fan, now my CPU temp is at 60ish while gaming. I will buy a new cooler as well, still using the stock one, don't think I'll be able to buy a side fan yet, suppose it's expensive as the space for it looks a bit massive. Thanks alot for the help and time spent, much appreciated! And yes I forgot to mention, the GPU was blowing the hot air straight to the mobo, cause of the small tower I had! :)
 
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bgunner

bgunner

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OK 60 is still high but better. the Cooler Master Hyper 212 evo is fairly cheap but works well on the Phenom II's to keep them cool. Get a cooler first before a side fan as some times they place the side fan right over the bottom of the CPU cooler and the two will hit each other.
 
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