ASUS MOBO Audio Problem

chaosbib

Honorable
May 12, 2014
10
0
10,510
So my 2nd built PC is successful but one.

MOBO: ASUS M5A97 EVO R2.0

AUDIO NOT WORKING!!

I tried everything I've searched on every forum here and there. But to no avail, I can't fix it. I did reinstall the WINDOWS itself.

MORE IMPORTANT: Sometimes it is there on Device Manager working and then some annoying sounds and gone. When I restart, audio has an X mark and no audio device on Device Manager.

TRIED FIX SO FAR:
Playback - Nothing
Device Manager - Nothing
Reinstall Drivers of any version - Nothing
 
Solution


My honest answer at this point is just RMA the motherboard and save yourself the headache.
It really sounds like a hardware issue.

Are you overclocking?
Did you try resetting the BIOS to default, or updating the BIOS from the website?
http://www.asus.com/Motherboards/M5A97_EVO_R20/

chaosbib

Honorable
May 12, 2014
10
0
10,510


No, my headset is fine, even my monitor's speakers are fine.

It's just sometimes I start the computer it has sounds.
Then after 15 minutes or more it stutters and gone!
When I restart it shows nothing on Device Manager under Sounds, Video and Game Controllers except for AMD High Definition Audio (which is I don't use because I don't have HDMI).
 
Uninstall the audio driver for the HDMI, it generally installs with the videocard.

Check the BIOS settings, verify that the onboard audio is enabled and there's no extra power save features or similar enabled under it. Might be under southbridge components or onboard components.

Sounds like something is disconnecting and reconnecting, could even be heat related.
 

chaosbib

Honorable
May 12, 2014
10
0
10,510


Didn't work :\
 


My honest answer at this point is just RMA the motherboard and save yourself the headache.
It really sounds like a hardware issue.

Are you overclocking?
Did you try resetting the BIOS to default, or updating the BIOS from the website?
http://www.asus.com/Motherboards/M5A97_EVO_R20/
 
Solution

chaosbib

Honorable
May 12, 2014
10
0
10,510


I guess I'll return it back to the local store :\

And no, I don't want to overclock. I don't want to OC for a few FPS gains.
 
Good enough. Return it and try a new board. It looks brand new, no point in struggling with it if a quick swap fixes the issue immediately. You shouldn't need to format the system for a board replacement, but it wouldn't hurt to backup your data.