- May 13, 2014
- 4
- 0
- 4,510
Dear friends,
I have one hell of a problem and it's freaking me out
Last week my computer crashed as a result of a bug of a Pro Tools plug-in (Audio editing program). My screen froze and it wouldn't let me do anything so I had to do a hard reset.
When my computer was restarted I saw that my USB drivers were reinstalling and suddenly I got a message saying that my PC found a 'Unknown Device' which surprisingly was my External HDD (which wasn't in any way connected to my Pro Tools program).
There's a lot of important data on my External HDD. After a lot of uninstalling drivers and googling the problem I found at that the same problem occurs when I put my HDD in other computers (so it's not my PC).
Thing is: when I put in the HDD it does not immediately get recognized, it takes like 3-7 minutes before it make the "usb inserted sound" and starts looking for drivers and fails. When I look in my Device Management it says "Unknown Device" with a sign. The Hardware-id is USB\UNKNOWN
and it gives me error code 45.
Microsoft Fixit doesn't help me either, it finds the problem but doesn't solve it.
PLEASE HELP ME!
Best regards,
proquality
I have one hell of a problem and it's freaking me out
Last week my computer crashed as a result of a bug of a Pro Tools plug-in (Audio editing program). My screen froze and it wouldn't let me do anything so I had to do a hard reset.
When my computer was restarted I saw that my USB drivers were reinstalling and suddenly I got a message saying that my PC found a 'Unknown Device' which surprisingly was my External HDD (which wasn't in any way connected to my Pro Tools program).
There's a lot of important data on my External HDD. After a lot of uninstalling drivers and googling the problem I found at that the same problem occurs when I put my HDD in other computers (so it's not my PC).
Thing is: when I put in the HDD it does not immediately get recognized, it takes like 3-7 minutes before it make the "usb inserted sound" and starts looking for drivers and fails. When I look in my Device Management it says "Unknown Device" with a sign. The Hardware-id is USB\UNKNOWN
and it gives me error code 45.
Microsoft Fixit doesn't help me either, it finds the problem but doesn't solve it.
PLEASE HELP ME!
Best regards,
proquality
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