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windows 8.1 screen saver and sleep problems

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  • Windows 8
  • Windows Update
Last response: in Windows 8
May 13, 2014 7:36:56 AM

I have windows 8.1. Although the screen saver and sleep functions are set to go on automatically, they do not work. I read your suggestion that this is due to windows update 2756872. However, when I view the installed updates 2756872 is not listed. Help please.

More about : windows screen saver sleep problems

a b * Windows 8
May 13, 2014 7:39:52 AM

try to manually set the desired setting on the power options in the control panel.
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May 18, 2014 7:14:45 AM

I have previously done that. Everything appears to be set properly. Problem is that the computer does not go to screen saver or to sleep mode but stays on whatever screen I have open at the time. My computer is a new Toshiba satellite laptop that came with windows 8.1.
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a b * Windows 8
May 18, 2014 7:19:01 AM

Whats your current power option activated?

If the power theme is in high performance, the lock screen will activate instead of sleep.
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May 30, 2014 8:03:40 PM

Power option is balanced. Still no screen saver or sleep mode activated. I am on my second Toshiba satellite and have the same problem. Hasn't anyone else experienced this issue?
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June 11, 2014 1:31:41 PM

I'm becoming quite frustrated by this. Computer won't go to screen saver or to sleep mode. Could this be due to a Microsoft update, or an incompatibility between Toshiba satellite laptop and windows 8.1? Computer works fine otherwise.
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June 25, 2014 1:13:26 PM

turnergns said:
I'm becoming quite frustrated by this. Computer won't go to screen saver or to sleep mode. Could this be due to a Microsoft update, or an incompatibility between Toshiba satellite laptop and windows 8.1? Computer works fine otherwise.


I have same issue! HP Envy 20 Touchsmart PC. I have refreshed numerous times. The screensaver will begin to work but then once I start updating, it and the sleep modes stop. I feel your pain. Please let me know if you find a solution and I will do the same!
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Best solution

June 25, 2014 1:36:15 PM

SOLUTION FINALLY!!!!!

I did 2 things:

1) I have Windows 8.1. I unpinned the "photos" app.

2) I used the Microsoft "Fix-It" Tool. It found a registry error for the Windows Gallery. I ran the tool, it found the error, then I did a restart on the PC.

FIXED! Thank GOD! Like you, it was very frustrating, but that helped me!
Share
June 26, 2014 5:29:09 AM

My solution was a temporary fix.....back to the drawing board!
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January 18, 2015 10:12:43 AM

I just purchased a Lenovo desktop and after trying all of the above, I found disabling the Lenovo LVT app in Services allowed both my screensaver and turning off the display option to function correctly.
You may want to see if a diagnostic tool is running in the background that is causing your PC not to go into idle mode.
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February 5, 2015 11:54:55 PM

I have just received my brand new ACER Aspire V laptop back from the factory after they tried to fix bugs in the Windows 8.1 operating system. They fixed some, but now I can't get my Administrator rights and my screensaver no longer works. I have spent hours yesterday and today online with techs from ACER and then from Microsoft. None of their fixes worked. Tonight, a Microsoft tech tried to charge me $99 - $149 to repair brand new software that should have been working properly all along. Disgusting!
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March 23, 2015 8:36:44 PM

I have a custom built desktop upgraded to 8.1, I have the same problem with the screensaver and sleep functions. I have had so many problems with 8.1 and I use my computer to work (something the designers of 8.0 really didn't consider, that some of us use computers to work), so I'm hesitant to make use of the $100 fee I already paid to get extra (well actual) help from Microsoft, from much more debilitating problems I had from the last Microsoft 8.1 update. I have to have the time (48 hours from calling in the problem to getting the appointment with the Microsoft tech) to have my computer down and to be on the phone, then I'll get back on with what they do.
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March 31, 2015 7:44:16 PM

It seems that there are many potential causes for the screen saver not to start according to the settings. After extensive troubleshooting, I resolved the issue by going into MSCONFIG.EXE and selecting "normal startup". Somehow, some of the system services had become set not to load at start up. I didn't change this setting and I'm the only administer, so I'm not sure how it happened. Nonetheless, as soon as I applied the change back to "normal startup" my screen saver and display power off features begun behaving normally.
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May 19, 2015 5:20:01 PM

ZiggyStardust said:
It seems that there are many potential causes for the screen saver not to start according to the settings. After extensive troubleshooting, I resolved the issue by going into MSCONFIG.EXE and selecting "normal startup". Somehow, some of the system services had become set not to load at start up. I didn't change this setting and I'm the only administer, so I'm not sure how it happened. Nonetheless, as soon as I applied the change back to "normal startup" my screen saver and display power off features begun behaving normally.


RE> I have had the same issue with my screensaver and sleep/power-saving options not working for the last few weeks. I had this issue before, but somehow, it resolved itself. This time, it isn't and it is pissing me off. I have tried searching for the Windows update listed and did not find it. I tried the Power Troubleshooting fix and sadly, it fixed nothing. It merely disabled the screensaver. I went into Command and did a powercfg -requests and it came back with none for every option. When I went into MSCONFIG, Windows is starting under Selective Startup. When I select Normal Startup and reboot, it reverts right back to Selective. So, what do I do now?

UPDATE> I found a video on YouTube suggesting to start Windows under Diagnostic Startup. I did this and found that the screensaver activated after 1 minute. I then reentered MSCONFIG, choose Normal Startup and rebooted the machine. After 1 minute and without turning off any startup items, my screensaver loaded even though MSCONFIG reverted back to Selective Startup. I am hope that this has fixed this issue for good.

UPDATE 2> Restarted the computer a second time to double check this issue and once again found the screensaver not working. When I had it working, I noticed that NZXT Cam had not booted and this time around, it had. I disabled Cam from startup and sure enough, once I restarted the machine, the screensaver was working again.
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July 8, 2015 2:32:04 AM

I have exactly the same problem...by the time i turn off my Pc and i connect an external HDD on it and turn it on again i have these 2 problems...its really annoying...!
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July 8, 2015 3:02:00 AM

Guys i found a solution that works for me...it seems like a power stuck that affects CPU and screen saver...!
Put your computer in sleep mode turn it on again...thats it...it fixes the problem for me.!
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August 10, 2015 11:01:45 AM

Stefanosgr18 said:
Guys i found a solution that works for me...it seems like a power stuck that affects CPU and screen saver...!
Put your computer in sleep mode turn it on again...thats it...it fixes the problem for me.!


My problem is slightly different but similar. I have a new Toshiba Satellite laptop L10-B1330 which I have upgraded to Windows 10. I've set the display to go to sleep after 60 minutes using all the required settings for both battery and AC powering, but no matter what the settings are, it goes to sleep (requiring password to wake up) after ~5 minutes. I just tried your suggestion... put it to sleep and then turn it on again... to no effect. Anyone else having this issue? (BTW this was also happening before I upgraded to Windows 10, when the laptop was running on Windows 8.1).
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August 10, 2015 12:14:30 PM

Quick update... I think the problem may have been in the setting for my Screen Saver, which was set for 5 minutes, despite the other much longer power saver settings. I've now adjusted this and will see if it fixes the problem.
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