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PC wont boot, automatic PC repair will not fix it, cant access bios

Hey guys , i been working on a customer's lenovo for a while now and , im trying to access the bios to make boot from CD, i can not log in to the OS when i turn it on it goes straight the the PC Diagnosis stage then fails and goes to the adavance options . i tried using command prompt code and nothing happend. any ideas how to boot CD, also the computer came preinstalled with 8 so i do not have the product key, if i installed from CD will it ask for the product key ?
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  1. Best answer
    product key should be on a sticker under the laptop ,try to check the hdd in another system to see if it will boot .
  2. scout_03 said:
    product key should be on a sticker under the laptop ,try to check the hdd in another system to see if it will boot .


    its a desktop and windows 8 PC does not include the product Key on the back anymore , only shows the serial number .. unless the serial number is the product key
  3. this sticker contains the windows log and the serial number that is the product key for that system .
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