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PC wont boot, automatic PC repair will not fix it, cant access bios

Last response: in Motherboards
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May 13, 2014 9:58:19 AM

Hey guys , i been working on a customer's lenovo for a while now and , im trying to access the bios to make boot from CD, i can not log in to the OS when i turn it on it goes straight the the PC Diagnosis stage then fails and goes to the adavance options . i tried using command prompt code and nothing happend. any ideas how to boot CD, also the computer came preinstalled with 8 so i do not have the product key, if i installed from CD will it ask for the product key ?

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a c 156 V Motherboard
a b * Windows 8
May 13, 2014 10:04:06 AM

product key should be on a sticker under the laptop ,try to check the hdd in another system to see if it will boot .
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May 13, 2014 10:17:12 AM

scout_03 said:
product key should be on a sticker under the laptop ,try to check the hdd in another system to see if it will boot .


its a desktop and windows 8 PC does not include the product Key on the back anymore , only shows the serial number .. unless the serial number is the product key
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a c 156 V Motherboard
a b * Windows 8
May 14, 2014 10:13:13 AM

this sticker contains the windows log and the serial number that is the product key for that system .
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