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Seagate backup plus HDD works on USB2 but doesn't work on USB3.

Tags:
  • USB3
  • Storage
  • seagate issues
  • 1TB HDD
  • Hard Drives
  • External Hard Drive
  • usb3 error
Last response: in Storage
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May 15, 2014 2:22:23 PM

The external HDD works fine on USB 2 but Won't work on USB3. I have recently bought a new laptop which doesn't have any USB2 port. It used to work properly earlier on USB 3 as well.
I have checked on multiple machines including Mac too.
Please help.

Error on USB 3 port:
This device cannot start. (Code 10)
OS: WIn7 x64, SP1
HDD: Seagate Backup plus- 1TB
Device manager shows exclamation in yellow triangle on USB Mass Storage device.

Please Help.. how can it be fixed?

More about : seagate backup hdd works usb2 work usb3

Best solution

a c 163 G Storage
May 15, 2014 3:14:41 PM

It maybe the usb3.0 driver has been corrupted. Find out which USB3.0 is in your laptop, or post your laptop model we can find it for your. Then reinstall the USB3.0 driver.
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