Help my PC reboots during gaming

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C

Cmzman

Reputable
May 15, 2014
4
0
4,510
I have had my Dell for about 2 years now and suddenly the last three weeks it reboots while i'm playing Diablo 3 and The Sims3. Sometimes it just reboots and sometimes it hangs and I have to do a hard restart. All of the research I have found is either overheating or driver issues. I have wiped my pc and did a clean reinstall to factory default and still have the issue.

My question is this: is there a fix please or will I have to replace my graphics card and if so what would be recommended to replace a Geforce GT 530 (oem)?

This is the error I get:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A0E54E0
BCP2: FFFFF8800FC98E2C
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\051514-32214-01.dmp
C:\Users\Moms\AppData\Local\Temp\WER-187201-0.sysdata.xml

My system:

System
--------------------------------------------------------------------------------

Manufacturer Dell Inc.
Model Inspiron 620
Total amount of system memory 8.00 GB RAM
System type 64-bit operating system
Number of processor cores 4

Graphics
--------------------------------------------------------------------------------

Display adapter type NVIDIA GeForce GT 530
Total available graphics memory 4095 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3071 MB
Display adapter driver version 9.18.13.3523
Primary monitor resolution 1600x900
DirectX version DirectX 10
 
Solution
A
If you have a normal fan for around the house maybe try taking the cover off and blowing it inside there with it running. Try your game again see if you have any issues. If its just poor ventilation from an oem case then it might not help much to just drop another video card in. Could also try looking for a program like evga precision X and run that minimized it should allow you to run a custom fan setting so that it ramps up with the temperature.
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C

Cmzman

Reputable
May 15, 2014
4
0
4,510


I cleaned it out a few months ago and again today I opened it up and used a can of air on it. I did test it and went back into the game and lasted for about an hour till it shut down again on me. Which was longer than the usual 15 mins of play time before it shut down.
 
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A

Airm3n

Honorable
Mar 31, 2013
253
0
10,860
If you have a normal fan for around the house maybe try taking the cover off and blowing it inside there with it running. Try your game again see if you have any issues. If its just poor ventilation from an oem case then it might not help much to just drop another video card in. Could also try looking for a program like evga precision X and run that minimized it should allow you to run a custom fan setting so that it ramps up with the temperature.
 
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Solution
C

Cmzman

Reputable
May 15, 2014
4
0
4,510


I will try the fan and see if it works, also tomorrow will buy another can of air. I did run out before got it cleaned out completely. I did notice longer play time before it shut down after what cleaning I did get done. So will cross fingers. Thanks for your suggestions.
 
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C

Cmzman

Reputable
May 15, 2014
4
0
4,510


Well tried the fan thing and what do you know. It worked. No sudden reboots. So guessing it is an overheating issue.
 
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A

Airm3n

Honorable
Mar 31, 2013
253
0
10,860
Yep figured that was the problem. Now you can either keep running it the redneck way ( which I would probably do since no one has ever accused me of being civilized :) ) or see about possibly replacing or installing fans if you can. Best of luck.
 
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