Specific Game Restarts Computer

ASDFking · May 16, 2014

Hello there, and as the title says, the game MapleSEA restarts my computer. It doesn't restart at the start-up of the game, but instead restarts at random moments.

Whenever it restarts I would get the Bluescreen and it then asks me to choose whether to start windows normally.

It's not an overheating problem as it only applies to this particular game. It used to work fine before until someday this problem showed up.

Help please!

MostWantedSoulRider · May 16, 2014

http://update.nprotect.net/gameguard/install/MapleStoryUS_GameGuard.exe

Try this patch.

Edit: http://www.neoseeker.com/forums/22593/t731605-maple-story-crashes-computer/
This is the source. Maybe you've been running the same issue.

ASDFking · May 16, 2014

MostWantedSoulRider :

Thank you for the help, but I forgot to mention I'm playing MapleSEA, but when I play Maplestory Private Servers, the same problem persists.

The forum link provided doesn't seem to be the problem I'm facing.

MostWantedSoulRider · May 17, 2014

ASDFking :

Do you mean the issue persists even after using that patch?

Edit: I can see that the above mentioned forum link doesn't provide the solution for your problem but give a shot, installing the patch. If the problem still persists, then I need to find any other genuine solution.

MostWantedSoulRider · May 17, 2014

Hey, I found something. It seems Maplestory Private Servers have hardly earned credibility. One of the bogus servers might have affected your computer now. Here's the solution -

1) Download and Install Free Version of Avast -

http://www.avast.com/

2) Download Trial Version of Malwarebytes Anti-Malware and Install.

https://www.malwarebytes.org/

3) Some PUPs and harmful data could still bug you even though antivirus and antimalware softwares show positive results in full system scan. Download this .exe file and scan your system (no installation required)

http://www.techsupportall.com/adware-removal-tool/

I use the same tool that saved my computer where traditional antivirus betrayed me.

ASDFking · May 17, 2014

MostWantedSoulRider :

ASDFking :

Do you mean the issue persists even after using that patch?

Edit: I can see that the above mentioned forum link doesn't provide the solution for your problem but give a shot, installing the patch. If the problem still persists, then I need to find any other genuine solution.

To be honest, I've already tried the patch before you asked me to try. And unfortunately it didn't work. Thanks for the help anyway.

ASDFking · May 17, 2014

MostWantedSoulRider :

Hey, I found something. It seems Maplestory Private Servers have hardly earned credibility. One of the bogus servers might have affected your computer now. Here's the solution -

1) Download and Install Free Version of Avast -

http://www.avast.com/

2) Download Trial Version of Malwarebytes Anti-Malware and Install.

https://www.malwarebytes.org/

3) Some PUPs and harmful data could still bug you even though antivirus and antimalware softwares show positive results in full system scan. Download this .exe file and scan your system (no installation required)

http://www.techsupportall.com/adware-removal-tool/

I use the same tool that saved my computer where traditional antivirus betrayed me.

I'm gonna try this out. Fingers crossed!

ASDFking · May 18, 2014

MostWantedSoulRider, it seems to be working for me. However I can't be sure it's completely solved. I'll see for another few days.

ASDFking · May 18, 2014

And unfortunately, it didn't work for me.

MostWantedSoulRider · May 18, 2014

ASDFking :

Hi ASDFking,

[A] Repair the Registry:

Using a registry cleaner and fix the problems that found in your system registry.

CCleaner will make you less babysitting.

http://www.piriform.com/ccleaner

Run SFC:

1. Click Start | Run.
2. Type "SFC /ScanNow" and press ENTER.
3. Follow the instructions on your screen.

[C] Run Memory Diagnostics:

Test the computer RAMs for possible defects. Run Windows Memory Diagnostic tool as shown

below:

1. Click Start.
2. Type Windows Memory Diagnostic in the Search Box.
3. Press ENTER.

[D] Restore the System:

Restore the system state to an earlier date. This may help fixing your problem.

1. Click Start | All programs | Accessories | System Tools | System Restore.
2. Follow the wizard's instructions.

ASDFking · May 19, 2014

ASDFking · May 19, 2014

MostWantedSoulRider :

1. I'm gonna try the CCleaner method.

2. The SFC finished running and closed the command prompt. Am I supposed to wait for something to happen?

3. Windows Memory Diagnostics showed 0 errors.

4. System Restore doesn't help as all the restore points are a few days ago. Furthermore, this problem showed up a few years back.

Now I'm hoping that the CCleaner method works.

ASDFking · May 19, 2014

ASDFking · May 19, 2014

Somehow my answers popped to the middle of the thread.

MostWantedSoulRider · May 20, 2014

ASDFking :

ASDFking :

Somehow my answers popped to the middle of the thread.

Alright, then. If CCleaner doesn't help you, then I think the issue might be in your hardware. What's your specs?

Note: After completion of step 2, restart the computer.

ASDFking · May 20, 2014

MostWantedSoulRider :

- AMD FX(tm)-4100 Quad-Core Processor 3.60GHz
- RAM: 4GB
- OS: Windows 7
- GPU: ATI Radeon HD 4600 Series
- Need any more specs?

Note: What would I be getting upon restarting after the SFC?

MostWantedSoulRider · May 20, 2014

ASDFking :

Just things to take effect, I gave you a suggestion to restart. In the meantime, I can see that you've missed motherboard in the listing. You might need to update your BIOS and see if it's up to date. Even obsolete version of BIOS can give you blue screen of death while gaming.

Edit: Let's try in all possible and 'safe-to-use' solutions. I'm making my level best, giving you a pathway to eradicate the blue screen while playing MapleSEA.

ASDFking · May 21, 2014

MostWantedSoulRider :

I don't get the first sentence. :??:

My Motherboard: Gigabyte GA-78LMT-S2P
BIOS version is Award Software International, Inc. FC (I don't know what this is)
But I got it from the system information.

Extra: My friend suggested it could be a memory leak. Any way to check/fix it?

MostWantedSoulRider · May 21, 2014

http://www.dummies.com/how-to/content/is-a-memory-leak-is-causing-pc-slow-down.html

Check in this link to see if your PC has a memory leak.

Edit: I don't understand that first sentence on my preceding post either lol. I wrote that post in a very sleepy way.

ASDFking · May 21, 2014

MostWantedSoulRider :

Ok, wow.

1. Anyway, the task manager only showed a slight increase in the Physical Memory Usage History when my computer restarted.If by any chance it's a memory leak, is it fixable? (although the website says it can't be fixed by your own)

3. Also, will I see anything upon restarting after SFC?

4. How should I know if my BIOS is out of date? And how can I update it?

MostWantedSoulRider · May 21, 2014

ASDFking :

Okay, there are lot of things in here. Let's go step by step.
Try updating your BIOS from this link: http://www.gigabyte.com/products/product-page.aspx?pid=3833#bios
Secondly, I don't know about the 3rd one.
Third, I don't think your PC would have memory leak issue.

Go with the BIOS update and let's see if we can resolve this issue forever.

ASDFking · May 21, 2014

MostWantedSoulRider :

Which update should I download?

MostWantedSoulRider · May 21, 2014

ASDFking :

The 1st one is beta. So, I recommend the second.

ASDFking · May 22, 2014

After downloading, I am requested to extract it into a location. And so I did.
But later when I start the program, it stops working.

MostWantedSoulRider · May 22, 2014

ASDFking :

Sorry, Pal. I don't get it. What do you mean by 'stops working'?

-> Doesn't it open after double clicking the setup icon?

-> Does it show any incompatibility sign?

If yes for the above or any other valid reasons, either try with beta or some other version located at the same web page.

Specific Game Restarts Computer

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Reputable

Share this page