Laptop Crashed, wont boot, need files from harddrive ASAP!

187Flatliner · May 16, 2014

My girlfriends windows 8 laptop just crashed hard. and when she boots it up all she gets is a blinking purple screen...she went to fry's and they stated her laptop is corrupted and needs to be wiped and reinstalled to factory settings.

the tech stated they could do it with a huge fee....

they basically stated that they would make a linux usbdrive to recover the files and make a back up of them and then wipe and reinstall all the data.

can anyone please help me do this?

i have skype but im clueless to how to do this.... i have a main pc desktop to do this from.

or maybe its easier to provide a simple direction list on how to do it?

Tom Tancredi · May 17, 2014

This is NOT simple directions but a technical set of instructions that if your not even sure what Linux is and such, then you would be lost with the tech lingo. You can try a Mom and Pop Tech Store, but yeah as much as I hate Fry's they are right on this and yes this is the cost of NOT making bakcups of things before hand.

187Flatliner · May 17, 2014

got it set up but when copying files i get an error....then it will copy the files sometimes anyways....

error is "error creating directory: input/output error"

ideas?

Tom Tancredi · May 17, 2014

Drive is physically corrupt, you won't be able to recover the data and if you do, most likely will appear as garbage when trying to 'use it' (i.e. open Word and it is all 084ey92e4y29834298eyqw9uryehq or try to open a photo and says it can't display the picture, etc.). Sorry your only alternative is to remove the drive and send it to a Data Recovery Specialist, but if Fry's Electronics was 'too expensive' then these guys would be outrageous. Either accept the loss or pony up some serious money to get the stuff back (some people will spend $1000-10,000 for their data because it is worth a whole lot more then that money they spent, like business records, tax information, etc.).

187Flatliner · May 17, 2014

thanks for the input but, it worked.....for some reason it stopped reading my drive so i had to copy a file at a time.....

worked like a charm.

"it doesnt take an engineer to do this but a few simple guided steps wouldve helped me out in the beginning."

honestly it was a "simple step by step".

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Laptop Crashed, wont boot, need files from harddrive ASAP!

187Flatliner

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Tom Tancredi

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187Flatliner

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Tom Tancredi

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187Flatliner

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