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Very strange wifi problem.

Okay so here we go, also Hi ;)

For a while now, I had a problem on my PC where it would drop connection for like, a second or two then reconnect. Eventually got super annoying when it would kick me out of things like game lobbies online but still seem to work, because the connection was literally dropped for a second. Everything else was working fine on my network and I decided that I needed a new wifi adapter anyways.

Got the BT Dual-ban Wifi 600 dongle thingy, works great - however. I'll be on the internet no problem, then suddenly it'll stop working. Can't connect to anything, but it will still say that I am connected to my network, but every other network around me that I'm usually in range of will disappear from the list of available networks during this time.

Have asked a couple friends for suggestions, surfed some forums but found nothing. Any ideas?

Windows 7, btw, ofc. Cheers.

EDIT: I've also noticed things are having trouble updating.. when I turn off my PC it will try to install updates, and just be stuck on the first one for hours so I just kill it. There are also times when windows updates are off, and it just shuts down normally where it just won't turn off, and I have to kill it again.
Thinking a probably windows reinstall as well? >.<

EDIT2: I am not PC illiterate, just never seen this problem before.
7 answers Last reply Best Answer
More about strange wifi problem
  1. Assuming this is on a laptop, make sure that Windows isn't shutting off the wireless adapter to save power. Go to the "Device Manager" find your adapter in the list. Right click it, Properties, Power management tab, uncheck the box allowing Windows to turn it off. (I had to do this on both my wireless adapter and my Bluetooth adapter)

    As for the Windows Update issue, if you run Windows Update manually, do you get an error code? Does it show failed installs? Have you tried installing the updates one at a time, to find if it's just one with an issue and holding up others?
  2. Reboot PC and after seeing the BIOS screen start slapping F8 to get the SAFE mode menu. Select Safe Mode with networking. Now try the Wifi, do you still get the same issues, if not then something is interfering (as I suspect) and we should do some basics in 'normal mode'.

    Open Computer, get can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc. (can build up even in a matter of weeks since you built this).

    Download and run SPECCY, copy and paste the first tab to tell us WHAT your idle temps

    Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update

    Remove whatever AV your using and go to www.filehippo.com and download AVAST! or AVG and do a full system scan
    Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
    Repeat the AV/Malware scans till the system comes up clean.

    Click the ORB (Start Menu) and type Windows Updates. Select to install the Windows Updates, repeat and do all optionals except BING


    Let us know the outcomes above.
  3. Martell1977 said:
    Assuming this is on a laptop, make sure that Windows isn't shutting off the wireless adapter to save power. Go to the "Device Manager" find your adapter in the list. Right click it, Properties, Power management tab, uncheck the box allowing Windows to turn it off. (I had to do this on both my wireless adapter and my Bluetooth adapter)

    As for the Windows Update issue, if you run Windows Update manually, do you get an error code? Does it show failed installs? Have you tried installing the updates one at a time, to find if it's just one with an issue and holding up others?


    No laptop. Pls. Have also done that already anyway. I'm not really too fussed about the windows update issue, unless it could be part of the wifi problem.
  4. Tom Tancredi said:
    Reboot PC and after seeing the BIOS screen start slapping F8 to get the SAFE mode menu. Select Safe Mode with networking. Now try the Wifi, do you still get the same issues, if not then something is interfering (as I suspect) and we should do some basics in 'normal mode'.

    Open Computer, get can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc. (can build up even in a matter of weeks since you built this).

    Download and run SPECCY, copy and paste the first tab to tell us WHAT your idle temps

    Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update

    Remove whatever AV your using and go to www.filehippo.com and download AVAST! or AVG and do a full system scan
    Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
    Repeat the AV/Malware scans till the system comes up clean.

    Click the ORB (Start Menu) and type Windows Updates. Select to install the Windows Updates, repeat and do all optionals except BING


    Let us know the outcomes above.


    I can't replicate the problem though, it's random. I could be sitting in safe mode all day and it might be still be fine. We are virus and malware free, this has all be done. Weekly basis.Drivers are all up to date.

    Temps: http://gyazo.com/8fb47a4719bd45315e08eb1a72240492 Typing is effort.
  5. I'm not PC illiterate, just never seen this problem before and it seems very strange. Needed some advice. Downloading silly driver searches which probably contain malware themselves isn't something I'll do, I keep them up to date myself >.<
  6. Best answer
    Anonymous said:
    I'm not PC illiterate, just never seen this problem before and it seems very strange. Needed some advice. Downloading silly driver searches which probably contain malware themselves isn't something I'll do, I keep them up to date myself >.<


    WOW. First off many people don't know the circle is ORB they are more familiar with the term START because of all their previous experiences since 95, so I wasn't trying to say you were illiterate.

    Secondly, I am not some stupid generic "Oh download some warezz dude because I saw a web ad" answer. Your talking in a forum of professionals and people whom been doing things for many years (my case 20 years professionally doing EXACTLY this job). NO nothing I suggest is 'silly' NOR contains MALWARE and that is freakin rude to say. It is a technical tool to ensure you have the right drivers that does it FREE, because no matter how "I keep them up to date myself" stuff happens underneath YOU can't see by just 'installing drivers'. I can't count the number of stupid minor files that should have updated when I just did the driver update, but for whatever reason doesn't, and lays there causing all sorts of weird glitches.

    Now, the check list (instead of just dismissing it out of hand) is proven here to go over, and ensure WE know YOUR system is what WE are expecting it to be like, not because 'you know'. I know things too and I am human and things happen and I am wrong, can happen to you too until you take the time to go through them methodically.

    Responding back "I can't replicate the problem though, it's random. I could be sitting in safe mode all day and it might be still be fine." is a dismissive "I dont' want to do that just tell me some steps and let me move on" response. Guess what, YOUR WRONG. By establishing that in safe mode it HAPPENS too, then that tells us there is either a issue with Windows (needs to be reinstalled) OR a HARDWARE problem (i.e. HDD could be failing, PSU could be failing, etc.). By it NOT happening then proves that it is just a software issue (Drivers, virus, rootkit, any number of 'software' issues).

    That "other network around me ... will disappear from the list" is a KEY indicator, BUT it IS done by many viruses, AS WELL AS there isn't enough power from the PSU to power the USB (your dongle) to many other causes. These steps rule out the 'basics' and gives back a person like myself, a better picture of your system based on what happens.

    If all you want is some immediate "Do ABC steps and your fixed" answer your never going to get it. This takes time and several steps to work through to find the root cause BEFORE finding a solution. Have a completely negative response and be so dismissive with a serious attitude, well I nor anyone else does not need to take OUR volunteered time to help you. You can just deal with this on your own.
  7. Tom Tancredi said:
    Anonymous said:
    I'm not PC illiterate, just never seen this problem before and it seems very strange. Needed some advice. Downloading silly driver searches which probably contain malware themselves isn't something I'll do, I keep them up to date myself >.<


    WOW. First off many people don't know the circle is ORB they are more familiar with the term START because of all their previous experiences since 95, so I wasn't trying to say you were illiterate.

    Secondly, I am not some stupid generic "Oh download some warezz dude because I saw a web ad" answer. Your talking in a forum of professionals and people whom been doing things for many years (my case 20 years professionally doing EXACTLY this job). NO nothing I suggest is 'silly' NOR contains MALWARE and that is freakin rude to say. It is a technical tool to ensure you have the right drivers that does it FREE, because no matter how "I keep them up to date myself" stuff happens underneath YOU can't see by just 'installing drivers'. I can't count the number of stupid minor files that should have updated when I just did the driver update, but for whatever reason doesn't, and lays there causing all sorts of weird glitches.

    Now, the check list (instead of just dismissing it out of hand) is proven here to go over, and ensure WE know YOUR system is what WE are expecting it to be like, not because 'you know'. I know things too and I am human and things happen and I am wrong, can happen to you too until you take the time to go through them methodically.

    Responding back "I can't replicate the problem though, it's random. I could be sitting in safe mode all day and it might be still be fine." is a dismissive "I dont' want to do that just tell me some steps and let me move on" response. Guess what, YOUR WRONG. By establishing that in safe mode it HAPPENS too, then that tells us there is either a issue with Windows (needs to be reinstalled) OR a HARDWARE problem (i.e. HDD could be failing, PSU could be failing, etc.). By it NOT happening then proves that it is just a software issue (Drivers, virus, rootkit, any number of 'software' issues).

    That "other network around me ... will disappear from the list" is a KEY indicator, BUT it IS done by many viruses, AS WELL AS there isn't enough power from the PSU to power the USB (your dongle) to many other causes. These steps rule out the 'basics' and gives back a person like myself, a better picture of your system based on what happens.

    If all you want is some immediate "Do ABC steps and your fixed" answer your never going to get it. This takes time and several steps to work through to find the root cause BEFORE finding a solution. Have a completely negative response and be so dismissive with a serious attitude, well I nor anyone else does not need to take OUR volunteered time to help you. You can just deal with this on your own.




    You replies were in a manner that seemed like you thought I was someone who's never used a computer before in their life. Which is fair enough as you don't know me, so I was merely telling you that I am not computer illiterate.

    Everything you said was done. My PSU has been entirely fine since I've had the thing. Nothing like this has ever happened before. It's not like I do something that causes components to drain more power. The PC can be idle and it'll happen, while I can be playing BF4 on ultra online cause the GPU to go HAM, and it'll be fine. All night.

    The ABC's steps have been taken, I've been looking into this for over a week now. All that bullcrap is done. Sorry if you took offense to the way I told you, but it was not meant that way.

    I'll stop wasting your time now, and see if someone else who isn't interested in a personal battle. Thanks for your "help".
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