Hello,
About 3 months ago I got an alienware laptop Mx18 with a intel core I7 4800MQ which runs at 2.7ghz or 3.1ghz if I use intel turbo booster, dual Gtx 770M and 16 GB ram (not sure on the rest).
Also I have warranty till 20/1/15
The computer broke about 3 weeks of me getting it and then they came and fixed it after a week of me waiting. They refitted heatsink and both my graphics cards.
It then after 3 weeks broke again and it took them 2 weeks of my grandparents waiting in everyday for them to come fix it, and they got me an upgrade of having 2 Gtx 780M's, but my CPU was kept the same, which means my GPU's can't run to their capacity and the same PSU was kept, at this point I am not sure what to do as it has some beauty specs but the CPU seems to be in the dark ages in terms of my GPU's, why should I do? Should I call up alienware and explain my situation and see if they will upgrade me or what??? Or am I overlooking something else?
Please help me
Thanks a bunch!
Leon
About 3 months ago I got an alienware laptop Mx18 with a intel core I7 4800MQ which runs at 2.7ghz or 3.1ghz if I use intel turbo booster, dual Gtx 770M and 16 GB ram (not sure on the rest).
Also I have warranty till 20/1/15
The computer broke about 3 weeks of me getting it and then they came and fixed it after a week of me waiting. They refitted heatsink and both my graphics cards.
It then after 3 weeks broke again and it took them 2 weeks of my grandparents waiting in everyday for them to come fix it, and they got me an upgrade of having 2 Gtx 780M's, but my CPU was kept the same, which means my GPU's can't run to their capacity and the same PSU was kept, at this point I am not sure what to do as it has some beauty specs but the CPU seems to be in the dark ages in terms of my GPU's, why should I do? Should I call up alienware and explain my situation and see if they will upgrade me or what??? Or am I overlooking something else?
Please help me
Thanks a bunch!
Leon
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