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Vizio 70" E701I-A3 - Picture went out like *snap* that! No picture, have tried replacement boards!

Tags:
  • Vizio
  • Home Theatre
  • No Picture
  • 70
  • E701I-A3
  • No Sound
Last response: in Home Theatre
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May 17, 2014 8:36:11 AM

My dad got this TV about 5 or 6 months ago and he has had no issues with it at all. The TV would probably be on for about 3 to 4 hours a day maximum. About a week ago, he was watching something and right before his eyes the picture went out (no popping noise or any electronic failure sound). Audio was going through Home Theatre system which continues as the TV speakers had been set to off.

When powering the TV on, The power light comes up and seems to be solid with a slight flickering. The back-light comes on but the display remains black. When using the volume buttons on the TV or remote, the back light will brighten and then fade to normal brightness. At this point I assumed the video board might be bad, and that there really wasn't any power issue. However, at the cost of the TV and the components only costing about $60, I bought a replacement power board and Video Board, none of which solved the problem.

My next bet is to buy a T-con board, but everywhere I've seemed to look doesn't really show that this will solve the problem. I have even tried resetting the TV via button combos but nothing seemed to do anything. Could the actual display have gone out?? Please, if anyone has any suggestions for us to try it would be much appreciated! And we no longer have the receipt to this TV so I dont think there is any way to return this for repairs. Thanks again!!

More about : vizio e701i picture snap picture replacement boards

Best solution

May 19, 2014 9:54:49 AM

He got the TV 5-6 months ago, it should be in warranty. Get it fixed though that. Did you register it when you got it? If you did, you can deal directly with Vizio not the store. You can try Vizio anyway even if you did not. Although since you opened it already yourself you probably voided the warranty if they see any seals broken.
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June 5, 2014 8:36:50 PM

Sorry for the late reply, been very busy. TV was 1 month out of warranty when this occurred, and I have talked to Vizio themselves with no luck.. I replaced the Tcon board as well and it didn't seem to solve the issue. Is there anything more in depth than just the boards I can try out, even if it means taking the display out? Any more info would be wonderful, thanks!
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July 31, 2014 4:56:33 PM

I have had the same situation happen to me today with the same model. Have you found any solution?
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July 31, 2014 8:32:39 PM

atclark42 said:
I have had the same situation happen to me today with the same model. Have you found any solution?


Same issue. Replaced the T Con board, but still no picture. Anyone find a solution?
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August 4, 2014 6:21:12 PM

Hi
I had the same problem but mine started with a line going across the bottom then one day the tv won't display picture. I have contacted geek squad and the tech came out to my house and charged me money to tell me it's a main board issue. I have replaced the main board and the controller board,T-con, but no luck. I have done research to find out this is a common problem among these models and was wondering if anyone heard about a recall from vizio because this is unacceptable for a tv less than a year old.
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August 4, 2014 7:49:19 PM

kousai989 said:
Hi
I had the same problem but mine started with a line going across the bottom then one day the tv won't display picture. I have contacted geek squad and the tech came out to my house and charged me money to tell me it's a main board issue. I have replaced the main board and the controller board,T-con, but no luck. I have done research to find out this is a common problem among these models and was wondering if anyone heard about a recall from vizio because this is unacceptable for a tv less than a year old.


Today I got the main board and the power/led board in the mail. I have replaced all three boards now and nothing has changed. Still have the navy blue screen and sound.

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August 8, 2014 2:29:30 PM

chrispickens3 said:
kousai989 said:
Hi
I had the same problem but mine started with a line going across the bottom then one day the tv won't display picture. I have contacted geek squad and the tech came out to my house and charged me money to tell me it's a main board issue. I have replaced the main board and the controller board,T-con, but no luck. I have done research to find out this is a common problem among these models and was wondering if anyone heard about a recall from vizio because this is unacceptable for a tv less than a year old.


Today I got the main board and the power/led board in the mail. I have replaced all three boards now and nothing has changed. Still have the navy blue screen and sound.



I'm the same boat... anyone call Vizio for a solution???
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August 8, 2014 8:51:43 PM

I ended up taking mine to the shop. They tested the boards and everything about them is functioning properly. Everything is pointing towards the screen being bad. I bought mine off an individual and since I don't know what store it came from, vizio will not honor their 2 year extended warranty that they issued for my model. Looks like I'll be shopping for a Samsung!
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August 9, 2014 6:07:00 AM

Although since you opened it already yourself you probably voided the warranty if they see any seals broken.
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August 31, 2014 1:58:17 PM

farnell121 said:
My dad got this TV about 5 or 6 months ago and he has had no issues with it at all. The TV would probably be on for about 3 to 4 hours a day maximum. About a week ago, he was watching something and right before his eyes the picture went out (no popping noise or any electronic failure sound). Audio was going through Home Theatre system which continues as the TV speakers had been set to off.

When powering the TV on, The power light comes up and seems to be solid with a slight flickering. The back-light comes on but the display remains black. When using the volume buttons on the TV or remote, the back light will brighten and then fade to normal brightness. At this point I assumed the video board might be bad, and that there really wasn't any power issue. However, at the cost of the TV and the components only costing about $60, I bought a replacement power board and Video Board, none of which solved the problem.

My next bet is to buy a T-con board, but everywhere I've seemed to look doesn't really show that this will solve the problem. I have even tried resetting the TV via button combos but nothing seemed to do anything. Could the actual display have gone out?? Please, if anyone has any suggestions for us to try it would be much appreciated! And we no longer have the receipt to this TV so I dont think there is any way to return this for repairs. Thanks again!!


What does the model number start with? I had the same issue read about bad chip assembly and was told it was not my model. Waiting for my warranty people to call on the extended warranty to get it fixed. Wondering if there is an issue with certain model numbers again.
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