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Blue Scren of Death

Hi guys,

I have been having frequent BSD problems since I formatted my PC into Win7 (64 bits). Tried reformatting, same thing happens. I tried my best to make sense of the instructions provided in previous threads (i.e. download window debugger, etc etc..), but couldn't get it.

I would really appreciate it if someone could help me out on this. I have posted the link to my .dmp file below. Thanks guys, and sorry for the trouble!

http://www.megafileupload.com/en/file/531401/051814-19780-01-dmp.html
3 answers Last reply Best Answer
More about blue scren death
  1. I know you've said you've used the debuggers, but try whocrashed so I can make sense of the dump.
  2. Best answer
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/blue-screen-win32ksys-systemserviceexception/3665e85b-03a4-4066-ba20-42d6e1f52d05


    http://support.microsoft.com/kb/980932

    you have a stop code 0x00003b caused by win32k.sys driver.
    sounds like some out of date or corrupt drivers. Run a program like slimdrivers or refer to your manufacturers parts for drivers. I would run a sfc /scannow from the cmd (start, search "command prompt" right click and run as administrator, type "sfc /scannow" and hit enter) to check for corrupt files altogether
  3. Beezy said:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/blue-screen-win32ksys-systemserviceexception/3665e85b-03a4-4066-ba20-42d6e1f52d05


    http://support.microsoft.com/kb/980932

    you have a stop code 0x00003b caused by win32k.sys driver.
    sounds like some out of date or corrupt drivers. Run a program like slimdrivers or refer to your manufacturers parts for drivers. I would run a sfc /scannow from the cmd (start, search "command prompt" right click and run as administrator, type "sfc /scannow" and hit enter) to check for corrupt files altogether



    Took your advice! Ran the sfc/scannow (no violation apparently) and slimdrivers (14 outdated drivers found). Updated the drivers accordingly, hope this fixes it! Thanks!
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