What does this mean? 306 A communication error

Di Perkins

Reputable
May 18, 2014
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0
4,510
Our printer a Canon IP5000 refuses to print, giving the above reason. Sometimes it has said there is a problem with the print head, telling us to remove it and then reinsert it. Since we don't know what the print head is, we are lost. Trying not to buy a new printer because we already have a scanner and in new ones they are combined. Would appreciate some help, [removed]

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Solution
The print head is the ink-cartridge cradle which travels back and forth from one side to other when printing.

It may need removing and putting back in place to correct an internal connection problem.