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User Profile Fail to Login on Windows 8!

Last response: in Windows 8
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May 18, 2014 2:03:38 AM

Windows 8 needed an update, so it told me to restart my laptop, I did that, it said it had failed to update so its just resetting my laptop, then it froze for about an hour.

Now whenever I type in my password, it says 'the user.profile service failed the sign in, user profile cannot be loaded'.

I haven't got a restore point, as none of of windows updates have actually worked. I also don't have a recovery disk as my laptop was built with windows 8 and microsoft are absolultey useless saying they couldnt help me unless I paid for an extended warrenty, even though I've had my laptop for less than a year.

Any ideas??? Thank you!!
a b D Laptop
a b * Windows 8
May 18, 2014 2:06:21 AM

Re-install Windows
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May 18, 2014 2:30:25 AM

Recovery disk wouldn't be from MS it would be from the laptop manufacture. As you need to reinstall the best thing to do is talk to the manufacturer about a recovery disk.

Not bought a pre installed version of win 8 but previous version of windows which came pre installed always asked the user to make a set of backup DVD's.
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